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Le Creuset Boutique
1 Mohegan Sun Boulevard, Montville, Connecticut, United States
About the Le Creuset Boutique
Le Creuset Boutique is a charming and upscale store located at 1 Mohegan Sun Boulevard in Montville, Connecticut. This unique institution offers a wide range of high-quality products including cookware, kitchen accessories, furniture, and home goods. Known for their iconic cast iron cookware and vibrant enamel finishes, Le Creuset Boutique is a must-visit destination for anyone looking to elevate their culinary experience or add a touch of elegance to their home decor. With a knowledgeable staff and a welcoming atmosphere, this store provides a delightful shopping experience for all customers.
Photos of Le Creuset Boutique
1 Mohegan Sun Blvd #C202, Montville, CT 06382, United States
Opening hours of Le Creuset Boutique
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 22:00
Saturday:
11:00 - 22:00
Sunday:
11:00 - 19:00
Reviews of Le Creuset Boutique
"Through an honest mix up, I received the wrong item in the mail. Le Creuset at Mohegan Sun was amenable to correcting the issue with the least amount of inconvenience for me. Instead, I drove there, and I spoke with Karla, who took the order, and Amy who prepared the order. The store had several customers, and was busy, but when they learned about the mishap, they resolved the matter quickly, professionally, and cheerfully. I could not ask for a better resolution. Karla was knowledgeable, patient, and understanding. Amy was resourceful, creative, and most helpful. In the end, I had a good laugh, and got what I was looking for. This customer service was on par with the exceptional quality of the product line. I look forward to visiting the store again to browse, and perhaps shop. After the experience, I played $20 at the slots, and lost, but I felt like a million dollars because of the customer care, and service at Le Creuset at Mohegan Sun."
"Horrible store experience. Upon entering the store with my 4yo daughter, I was greeted by an unhappy employee. My daughter went to a table to look at a red holiday necklace sitting on a dish.. the employee walked over telling my daughter directly not to touch anything as she attempted to reach for the decor. We left the store and came back. My daughter picked up a set of small stainless steel measuring spoons and I was talking to my daughter already telling her we have to be careful.. it is not a toy we cannot play with them. She rushed from behind the counter again directly talking to my daughter in an angry tone.. she demanded her to put it down and literally said “do not touch anything or you will break the merchandise”. I told her I was already having a conversation with my child and that she is just sitting there with the spoon no where near anything fragile.. My daughter’s expression was frighten.. I let the employee know that wasn’t necessary and a verbal altercation ensues. I tried to remain as calm as possible as my daughter is observing all of this. I was shaken and I said this isn’t how you treat customers and she goes “that’s if you’re a customer”. I asked for her name and she said her name, I couldn’t hear her so I asked again and she said her name was Karla. She then says she does not care if I report it to Mohegan sun. This employee was a tall older Caucasian woman with dark hair shoulder length. She wears dark frame glasses. I should have taken a photo of her. Today is Sunday, 1/21/2024. This happened at around 11:30am to 11:40am. I have shopped at this location many times and never have I experienced anything like this. Whether I am a customer walking into look or actually purchase something.. this is not acceptable behavior. I came in today with the intention of purchasing something but ended up with being disrespect and attacked. Most upsetting part is that she was so unkind to my 4yo daughter. I kept calm throughout my conversation with her. This woman represents the brand of this company. This is how I will remember Le Creuset. This lady with her nasty attitude towards my innocent child."
"Went there to buying the dutch oven , not sure which size we want and asked few questions about it,but the lady totally not in patient and rude, she said she is manager of the store , i was surprised how she runs the business like this……"
"LoriLynn an Doug were so helpful and such wonderful people. I came all the way from Boston to find what I was looking for and both of them went above and beyond for me. This is the store I will be going to for all my LC needs."
"This is my favorite Le Creuset store. Deb and Branden at the store provide the best customer service and are amazingly helpful. I prefer to buy Le Creuset products at this store rather than at William Sonoma or other specialty cookware stores because there are more colors and models available. Plus my purchases are shipped free right to my door in Manhattan in a day or two and saves me from having to lug the heavy pots home. If you are shopping for Le Creuset, get them here. I give them ten stars!"
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