Bank of America (with Drive-thru ATM)

"If I could give 0 stars I would..1 it’s way too much!! Unfriendly , awful costumer service especially the “so called” managers! not to talk about the dismissal attitude when asking to have a better internet inside the back to be able to open accounts or login to set up the mobile banking. One only guy is worth going there: Paolo! Shame on all those others! They should be let go!"

"I went in to open a joint account with my husband and was met with the most unfriendly customer service. I was told an appointment would be necessary but I had checked online earlier in the day and saw that an appointment was “not required”. I am an excellent B of A customer with two accounts, wealth management services and two credit cards. After today I will be taking my business to Chase where my husband banks and forget B of A. This seems to be a theme as I’ve had previous experience with unpleasant customer service and tellers that are not willing to provide service to their customers."

"Poor customer service, rude tellers, demand a phone call before visit but do not answer phone when called multiple times. As a return customer/customer for a larger company as well, they don’t bother to get to know their customers by name. Numerous times referred to as “that girl” and “that *company name* person* if the company allowed, would love to switch banks. Just awful every time."

"Drive Through closed to better serve us..what a joke . Only two tellers working on Saturday or any day for that matter. Froze my account and made me pay fees for no reason. Three people just standing around. Many many open teller stations empty. Always a line. Never able to call local branches ever. Can't wait till they go out of business. They did wave a fee or two so they get a one star. People who work at my local branch are nice. So they are not to blame. But this bank is almost as bad as Chase. It is sad ...that this is what banks have become. Greedy uncaring monolithic institutions."

"Their rules and fees should be posted on the back of their checks so it is known there is a $8 check cashing fee and finger print required for all non account holders! Also, if you want to simply make a deposit, make sure you have your ID. (When recently looking for new business banking these annoying past experiences deterred me from considering BOA)"