NAPA Auto Parts

"This NAPA is by far my favorite to go to. The staff are friendly and knowledgeable. They’ve helped me with troubleshooting issues many times. It’s a great store and would never choose to get parts or advice anywhere else."

"Be careful shopping at the store I brought in all of the parts the guy was getting ready to leave so he was too busy to make sure I got the right parts they had the right parts instead he sold me a kit to make it work and it was the wrong kit all together after he tried to tell me the first time that the original fittings were right and I said no they're different so be careful because not all of them know what they are doing"

"The staff person was knowledgeable and courteous at the East Longmeadow location (8/25/23 11:30 am). I was looking to purchase new wiper blades and was not comfortable installing them myself. However, the sales associate was not able to install new wipers on my vehicle per company policy. “They won’t let me do that anymore”, he stated. I had intended to pay for them at a cost of $34 dollars per wiper. This is very poor company customer service! They lost my business. I went down the road to AutoZone in Enfield. They had no problem with changing them for me. Will continue to shop with this company."

"I frequently go into this store specifically because everyone is always so helpful. John is a wizard when it comes to cars and always takes time to talk me through things. Today was a step above my usual experience. I didn't have my hopes up and didn't think anything was going to come of it, but the manager helped me warranty a set of brake pads and rotors that had gone bad prematurely. I always get great service here and am always well taken care of and will continue to go back for all my vehicle needs! Thanks NAPA east longmeadow!"

"Lenny and the guys helped me get all the parts needed to get my car back on the road. I shopped around other local part stores and rock auto. Believe it or not, Napa had the best price by far and everything was in stock. I work in the business and the quality of the parts exceeded my expectations. Calipers were powder coated black, rotor hats painted, and the pads look decent."