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Baystate Specialty Pharmacy
3300 Main Street, Springfield, Massachusetts, United States
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About the Baystate Specialty Pharmacy
Baystate Specialty Pharmacy, located at 3300 Main Street in Springfield, Massachusetts, is a health institution that specializes in providing medication therapy for complex, rare, and chronic medical conditions. Our dedicated team works closely with clinical teams to ensure patients receive the specialized medications they need for conditions such as hemophilia, hepatitis C, multiple sclerosis, and more.
Our commitment to quality and safety has earned us accreditation from URAC and ACHC, demonstrating our dedication to providing top-notch care to our patients. We understand the importance of proper medication storage to ensure effectiveness and safety, and our medication safety expert can provide guidelines on proper temperature storage.
In addition to our focus on medication therapy, we also participate in initiatives to combat the opioid crisis, such as Health New England's opioid access program. Our partnership with Baystate Medical Center's high-tech inpatient pharmacy allows us to raise the bar on patient care and safety.
Visit Baystate Specialty Pharmacy for all your specialized medication therapy needs, and experience the difference our dedicated team can make in managing your health condition.
Photos of Baystate Specialty Pharmacy
3300 Main St Flr 1, Springfield, MA 01107, United States
Opening hours of Baystate Specialty Pharmacy
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Baystate Specialty Pharmacy
"My new pharmacy. I don't really have any negative comments but I don't like it when you go in person and they make you broadcast your number and personal information to the entire waiting room."
"My prescription was sent over at ten am today. I arrived at 5:15pm to pick up my prescription. When I arrived my prescription wasn’t filled and the women working instructed me i could return before six to pick up my order. I asked how long it would it be and it was only ten minutes so to ask me to leave and come back is ridiculous. Not only that but when I sat down I could clearly hear the conversation of the women in the back complaining about who was going to take care of my order. I was then called up and it seemed something was incorrect about my insurance but instead of discussing it with me the women continued to not only walk away from me but totally ignore me and continued to speak to her coworkers. So now I’m just sitting there with no information, listening to them discuss me. I keep explaining my insurance issue with them and instead of helping me or telling me how much the order was they were dismissing me as if I could not get my order. When I asked how much it was to pay for it the woman told me 20 dollars and i was shocked like we could have avoided all this with me paying. Her response was well you should have said that! As if i knew the price! What an awful experience and terrible customer service and what’s worse is the fact that the women told me to leave and not come back because i was treated poorly and reacted to my treatment. I suggest going anywhere but here entirely! Steer clear and find anywhere but Baystate to go!"
"So sad that the Wason Ave location closed it was so much better than this location. Wason Ave had an automated service and the staff working there were very helpful and friendly!"
"Shawn is wonderful. I look forward to her call every month as she arranges delivery of my medication. She is very personable, professional and knowledgeable of the medication and my condition as well as the insurance issues that arise."
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