Nekos-Dedrick's Pharmacy 86 North Front Street, Kingston, NY 12401

"I will give them four stars based on their helping me get an rx that I was unable to get from my designated pharmacy. I took one star off for the rudeness of the cashier (despite my being very plesant toward her.) That being said, I cannot help but wonder if businesses bother to read their Google reviews (because they really should.) Customer service has taken a complete nosedive across the board, and it is not acceptable. Employees who are consistently rude to consumers should be reprimanded and, if they continue with bad behaviors, they should be fired. How can people support the only privately-owned and operated pharmacy in Kingston if the cashier and nurse are behaving in the manner repeatedly cited in these comments? People coming to a pharmacy are more than likely already dealing with at least one health-related problem ...why make their day even worse by disrespecting them? I do not understand this rudeness, especially toward people who are, in essence, paying their wages by patronizing the business where they work."

"“The Nurse” at this store lacks even the basic human ability to be kind to another person let alone a paying customer. Impatient, rude & condescending. I confronted her about her behavior in front of the guy that sits at the front desk and he gets up and walks away instead of assisting and intervening. I guess this behavior is the norm here from reading other reviews."

"This place is the worst. The blonde lady with glasses is down right rude and extremely mean. She straight lies, is totally unprofessional and is down right mean and nasty. I went to this place for years, it sucks they have such a piece of garbage working there This is an edit. I recently went back here to get a prescription and when I walked in I was waiting on by the same blonde haired lady with glasses that I had problems with last time that I was there, however have to say this time she treated me with nothing but respect and she was above and beyond professional. I can't say enough of how she treated me, she was a breath of fresh air to speak to. The entire visit was it was great, I was waiting on extremely quickly, I was treated with respect and they were able to fill all my med needs. Nekos always was the best pharmacy, it just seems like for a little while there they lost their focus, it's nice to see them back. I don't know if I'm going to bring back all my monthly med refills there yet, however it's nice to know that I can if in the pinch. I believe people and places can change and that should be recognized. Going to change star rating."

"I think this business is great in that it has a lot that one might need. My first time there I went in for a fitting of an ankle brace and the “nurse” who did my fitting was so impatient, rude and condescending. I don’t know her name but she has short, white hair, She really didn’t want to help me understand how to put the brace on, hurried me along rudely and then when I commented on her behavior kindly she just denied it. Very poor costumer service. I would rather watch a YouTube video about how to wear it rather than being subjected to her."

"They were wonderful brought my stuff out to my car the only place that Carrie’s all your health care needs very family Oriented business. Kindness goes a long way. Thank you better than a chain store pharmacy."