Walgreens Pharmacy

"As a continued Walgreens customer, I am shocked by the behavior of David, Doctor of Pharmacy from the University of Rhode Island, working at Walgreens, 55 Park Street, New Haven, CT 06511. He was dramatic, lacking any strong managerial qualities, and treated his employees with frank disrespect in front of customers. It was objective unprofessionalism. He loudly reprimanded one of his young employees in front of Walgreens customers for a mistake the employee allegedly made. He exacerbated the situation with a dramatic outburst, where he stormed out with his San Francisco 49er’s Tervis mug and yelled “I’ll come back when I finish my coffee, because what even is the point.” A different employee talked him down, promising that the mistake was fixable. A manager who embarrasses his employees with tantrum-like outbursts in the presence of customers is hardly worthy of a management position at all. My spouse, who was there with me, question whether we can continue our patronage with a company that employs such scattered and disrespectful grown men to hold leadership positions."

"Do not call and say you're putting my meds back when you sent me a text 2 days ago saying I had 5 more days to pick it up. Rude!"

"the worst specialty pharmacy i have dealt with. They kept saying a PA was required then that my medication isnt in stock, then that they can deliver it next day and then i never got my prescriptions. (I work at a clinic and i knew a PA wasnt required) i worked in pharmacy and i know it takes a day to get meds in stock i waited over a week… transferred to cvs and got it same day. Not sure if Jacob (RPH) is still here because if he was this wouldnt have happened."

"I firmly believe this is one of the best pharmacies you could use. I've lived all over the country, and this place, surprisingly to me, turned out to be the best I've found. First, they answer the phone quickly, and you usually talk to the actual pharmacists. Further, they will even call your provider and help fill in the gaps with any issues between your insurance and the doctor's script. For example, my insurance would not cover one type, so the pharmacist called the doctor and got a generic version without me coming in and finding out. It’s the little things that count. Second, I’ve rarely seen a long line. Maybe it’s my timing, but usually, they are quick, and lines don’t build up. Third, the techs and staff also are prompt and helpful. Last, I have called no less than six times needing help getting a script sent overseas or to another state, and the pharmacist has done everything they can to make it happen. If you have a terrible experience here, it’s a one-off event. I think 99% of the time you will be happy with this place. If not, give it another go before writing it off. I couldn’t be happier."

"Really poorly managed pharmacy. Been coming here for about a year because it is the only place I can get a medication I need. If you come here prepare to wait and then wait some more or return the next day because pharmacist didn’t get to it. Cashiers are generally nice, but they always seem flustered due to dealing with unhappy customers. Basically everyone is miserable here, customers and employees. Management needs to change."