Newtown Power Equipment

"Above and beyond customer service. Everything including attachments were delivered to my house fully assembled. I was shown how to operate everything, how to take the plow off easily and more. Very happy with this purchase."

"We have always found "the guys" to be very helpful and have taken the time to answer questions, give honest opinions about things, and explain about the equipment & options. They respect the investment made and do their best to make sure lawn equipment is running properly. We have been customers for MANY years, like the friendly service and will continue with maintenance of our equipment with them."

"Awful! Absolutely not trust worthy. They did work on my lawn tractor ( replaced belt, and sharpened blades). I used it 4 times, and the belt came off, and one of the blades as well came completely off. When I called them about this, they had the nerve to act like maybe it's a coincidence that what they worked on broke again. Wanted to charge me to come pick it up, and diagnose it( I would be stuck at minimum paying for pickup and delivery again). Then off course they could have made anything up to get me paying more. Also, the person I spoke to was very sarcastic and rude. DO NOT use them! Plenty of good services out there, not them though. I would have given no stars if I wasn't forced to give at least one."

"Twice I was in the shop in the past few months. Both times fantastic experience. This morning I went with a chainsaw that was flat out broken and needed repair. The gentleman at the counter asked if I could wait ten minutes and would take care of it for me immediately. Done and done, ten minutes. My plan was to drop off and accept waiting a while for repair. This was the second such experience here, and not with the same person. In addition, I had a lesson on what I was doing wrong that I had no clue about. Took notes and everything."

"Sales department might be good but service is trash. Couldn’t explain the repairs they did when they were done and just found out they put silicone on my leaking drain plug that never really stopped leaking instead of replace it when the machine was new and under warranty. Probably didn’t care because I didn’t buy it from them. 2 trips and both disappointing."