Maxine Bernstein: Allstate Insurance

"Extremely happy with everything that has been provided by this company and with my representative. Plan on continuing with you for the foreseeable future. The only problem I have is with the company I need to have insurance but the first time I use it for a windshield crack my premium goes up almost $20.00 a month"

"Despite numerous friends discouraging me from going here, I decided to give it a shot anyway as I like to support local business. Mannn, I shoulda listened. I dealt with Annie who came off as very robotic and unfriendly. Now, I have a step 99 on my license(which is the BEST one can have in Massachussetts as far as driving records go). Annie tells me that they will not insure me because I was in an accident last year that was not my fault. Let me repeat "NOT MY FAULT" .. so I reiterated to Annie that per her words(n per the police report) it was, yet again, NOT MY FAULT... she says she is aware but "we" still can't insure you. I left there startled, perplexed and vexed. Called another agency that a friend reccommended and they gladly offered me insurance for my vehicles and home and $800 less a year than what I am paying currently. Save yourself the headache and avoid Allstate in Longmeadow!"

"Maxine is easy to work with. Shes available for questions and her team is great. We like our coverage, the service and the price. Plus, Maxine is active in the community. It’s a win-win for us. We highly recommend her."

"I had an expiring license and I didn't have a Real ID. I was dreading having to make the DMV excursion and I was not looking forward to the experience. While researching what was required to get a Real ID I noticed that triple A was able to do them so I booked an appointment. When I showed up there wasn't any other customers inside. The new license/Real ID took about 10 minutes and the people were super nice and very efficient. An overall great experience."

"This Allstate office exemplified extraordinary customer service today. I spoke with Juan V. and asked for a big favor in helping me with an auto insurance form for which he gladly did so even though my policy was established on-line and this office does not benefit from my policy. I am so appreciative of the help they provided and will use them whenever possible in the future."