Modern Plumbing Supply Inc
152 Berlin Turnpike, Berlin, Connecticut, United States
About the Modern Plumbing Supply Inc
Modern Plumbing Supply Inc is a premier plumbing supply store located at 152 Berlin Turnpike in Berlin, Connecticut. With a wide range of high-quality products and top-notch customer service, we are your one-stop shop for all your plumbing needs. Whether you are a professional contractor or a DIY enthusiast, our knowledgeable staff is here to help you find the perfect solutions for your projects. Visit us today and experience the difference that Modern Plumbing Supply Inc can make for your home or business.
Photos of Modern Plumbing Supply Inc
152 Berlin Turnpike, Berlin, CT 06037, United States
Opening hours of Modern Plumbing Supply Inc
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of Modern Plumbing Supply Inc
"Went in there 20 minutes ago on July 15th to buy a new sink fixture and shower head with hand held shower at 2:30pm. I'm dressed up coming straight from work myself at a local small business, knowing the importance of a greeting and customer service. I called out hello and NO ONE of the 6 people said hello. No one came to help us. We wandered around clearly expressing interest and one woman said finally, "anyone helping you" and I said no, "no one could even bother to look up and make eye contact " her response..."well, I'm not out front." So 6 other employees couldn't be bothered either? My business is definitely going elsewhere. Sad because we wanted quality items and wouldn't mind spending the money, but if it's a chore for you to act like you care, I already see how you treat people. Modern plumbing needs a refresher on manners STAT!."
"This company is awesome!! They are very knowledgeable and give me the right advice each time I go there. Lucky to have them in the area!!! AAA+++"
"It’s been a delight working with the staff at modern plumbing. Professional help with decades of experience made our kitchen & bathroom ordering easy & simple. I’m more than happy to shop with a well run local business."
"Amazing place, outstanding service, reasonable prices and great selection. I have been working with Nicola and I am amazed with how efficient and professional she is. All my calls were returned right away, everything was ordered correctly and in timely manner and she always was able to give me her professional advice. I am very happy with their service and definitely recommend for stress free remodeling."
"Horrible Customer service and high prices. I would give a negative star rating if possible. on 12/29/17 I went in to get a replacement 2 handle shower valve. The guy "helping" me tried to tell me that I needed a 1 handle shower valve and that I'd never pass inspections and that I needed to convert it to a 1 handle valve, AND if I bought that 1 handle valve from them I'd have to pull a permit. I told him what I wanted and showed him pictures of what it looked like and he INSISTED I could not do it and continued to shut me down. When he showed me the 1 handle valve I was confused since it wasn't the same one I was trying to replace. I asked him how it worked since I was unfamiliar with it and he said with a cocky condescending tone "well maybe you should call a plumber" I said, well maybe you should show me what I'm looking for instead. He reluctantly FINALLY showed me the 2 handle valve I was looking for. Very unprofessional, and just rude. I ended up getting what I wanted from them ($125 and a half hour later), I put the part in without a problem and passed the town and state inspection with NO PROBLEMS. I ended up finding two other plumbing stores with better staff and prices, by the time I was done with this house I spent over $4,000 on plumbing supplies with the OTHER plumbing stores. I'm in the business of rehabbing and they missed out on a good customer. I will NEVER GO BACK TO THIS PLACE, they need to train their staff better about customer interaction. This was ONE guy so I can't say the whole store is bad but for my first time, I'm ALL SET, never again."
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