Lucky Paws Pet Grooming

"Don’t ever bring your dog to this place. The groom for my shih tzu was supposed to be $75 with $10 off coupon. I was charged $95.90 they added $10 charge and told me my dog was matted. My dog was not matted. Oh and my dog came out all chopped up. No puppy cut. She looks worse than she went in."

"Let me just say if I could give this place a 0 star I would. My appointment was for 10:30 am which my pups arrived before his appointment time. At 2pm I decided to call and ask how much longer I was told they had an aggressive dog and they don’t know and he just had a bath, I showed up at 4pm because by this time I was totally frustrated how do you have an appointment time at 10:30am and bath him at 2pm and not even have the decency to call and let me know what is going on. Upon entering I could hear the young lady in the front screaming at a whimpering dog to Shut Up she then comes out and ask “you didn’t hear that did you” and that its a matted dog which I know my pups isn’t. I said to her is he finished? She just knotted her head no. By now I’m furious its now pass 4pm and he’s still not done I said to her how do you have a 10:30am appointment and not bath him then? I even told her to call me with any issues I would have taken him back and bring him when you have availability. I said to her I just want him back give me him as is because this is ridiculous. The other one comes out and said well you’ll have to pay didn’t even have the decency to apologize. I said I’m not paying you anything she then says well your not getting your dog back! I then had to call the police to get my pups back, can you believe this the nerve of her This place is the most unprofessional I’ve ever dealt with only God knows what they do with these poor pups. I booked a grooming not a daycare"