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North Haven Tile Carpet One Floor & Home
2 Toelles Road, Wallingford, Connecticut, United States
About the North Haven Tile Carpet One Floor & Home
North Haven Tile Carpet One Floor & Home is a renowned furniture store, general contractor, and home goods store located at 2 Toelles Road in Wallingford, Connecticut. Offering a wide selection of high-quality flooring, tiles, carpets, and home decor products, this establishment is a one-stop shop for all your home improvement needs. Whether you're looking to renovate your living space or simply update your decor, North Haven Tile Carpet One Floor & Home has everything you need to create the perfect home environment. With a team of experienced professionals ready to assist you every step of the way, you can trust that you'll receive top-notch service and expert advice. Visit North Haven Tile Carpet One Floor & Home today and turn your house into a home.
Photos of North Haven Tile Carpet One Floor & Home
2 Toelles Rd, Wallingford, CT 06492, United States
Opening hours of North Haven Tile Carpet One Floor & Home
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of North Haven Tile Carpet One Floor & Home
"From the well explained process for getting a runner on my stairs to picking out samples to the install was seamless. Not a single hiccup! Communication with Nikki at the front deck was top notch."
"I recently stopped in to shop for new flooring in my family room. I was undecided on whether to go with LVP or tile. I brought home samples and then asked for someone to come out for an estimate. Rich, the owner, came out to measure. My room presently has both tile and carpet. I have several dogs and I foster for a local rescue. The carpet is over 35 years old and stained from the dogs. He was so rude, arrogant, abrasive and condescending. Perhaps he thought I cannot afford it. Well I can. He told me the trim for LVP would cut off the stone on the fireplace so I asked about tile and the difference in cost. I would go either way because I want something attractive, but practical with my pets. He apparently didn’t like my questions and said then why don’t you just put carpet! Now I made it very clear from the onset that carpet was not an option. I was astounded by his rudeness. I received the estimate and written on the estimate was client must vacuum and sterilize surrounding areas. He also said that if they break the molding they are not responsible. Furthermore, they charge a fee to move the furniture which we intended to do all of this prior anyway. Then he went on to say if you have any dampness we will not be responsible for anything. I explained we never had any issue with anything like that. He was pushing the tile initially. Long story short I was so turned off by his attitude I contacted another flooring company and had him come out only to say go with LVP. He said he could cut the edging around the stone to look good, remove the molding, move the couches with no problem and he was extremely helpful. I should have called him in the first place because I am familiar with the excellent quality of his work. Needless to say I called and told them not to bother with the estimate for tile which they forgot to put both on the initial estimate to begin with. No point in sending another when I am absolutely certain I would never do business with them again."
"Our tile floor came out excellent! Michael, Dale and their professional installers were so pleasant to work with. Everyone was very hard working and skilled. We would highly recommend them. Thank you to everyone at North Haven Tile!"
"Put me in the positive column. We had a tiling job and were very happy with the customer service during the ordering process. Both Natalie and Michael were helpful and competent. Dale came out to scope out the situation and provided good advice for our needs. Ernesto, who did the installation, was on time and worked his tail off for two days. The end product was a beautifully installed floor. We look forward to working with these professionals again."
"I have just purchased tile from this business and will never again. I purchased replacement tile for my home which was to be 13 x 13 when the installers went to install the tile it was 13 1/4 and the size was not a match. This will cause the installers to cut the tile and increase the cost for the installation. I called the store and spoke with the so called owner Diane and she has the worst customer service I have ever seen in all my years. All I was asking for was a discount on the price due to the fact that they sold it to me and the size was wrong and now my installation costs were going to be higher due to the fact the installer would have to cut it. She informed me that they are not going to go through the boxes and it's "nominal difference" and I should go to home depot and purchase a 2x4. All of this while she was yelling at me and not letting me finish a sentence. Word to all those who are going to shop here Buyer Beware... I have never dealt with the most rude so called owner in my life.. Do not shop here... not worth it..."
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