STAR HARDWARE 2995 Main Street, Hartford, CT 06120

"I never never return to buy at this place because they don’t help me to return my products and they are really rude with the costumer."

"I will never go back to Star Hardware or recommend anyone to go there. I brought a 30” cabinet for a renovation and it was a little to big and I just need to exchange it for a 24” base cabinet. I had the cabinet in my possession for less than 24 hours and was asking for a simple exchange and would have paid the difference, with no problem. As the customer service person was trying to assist me, the owner came over and asked what was she doing… the CSR explained, and the owner berated her in her of me and other people in the store, stating they cannot exchange my cabinets and she should’ve known that. The owner practically yelled at the Star employee, with no remorse, and then walked away, leaving the employee in an awkward position in front of the customer (me). I felt as though it was very demeaning and went and to speak to the owner in regards to her demeanor. She obviously denied that she berated her employee, and never apologized for her actions towards her employee or the customer (me). In my opinion, no owner, manager or supervisor should belittle, yell or disrespect employees in front or customers or ever. Nevertheless, like everyone else who has complained about not being able to return their cabinets, I am stuck with two new and used cabinets that I can’t do anything with. I will NEVER go back to Star Hardware and I would recommend people to seek deals elsewhere."

"Great place to save money on lots of things. Cabinets, countertops, appliances, and so much more. I have been going here for many years and I will continue going here."

"Be careful they sell you cabinets that are not made of plywood and then you get stuck with them. Unable to complete my kitchen renovation. No option to return the cabinets. unfortunately, I am speaking from my own experience. I would never recommend this place to not even my enemies. They deserve no stars, but there was no option for that. Don't be fooled, like I was. Take your business elsewhere."