West Haven Lumber - Finetco
7 North Union Avenue, West Haven, Connecticut, United States
About the West Haven Lumber - Finetco
West Haven Lumber - Finetco is a trusted institution located at 7 North Union Avenue in West Haven, Connecticut, United States. Since 1927, West Haven Lumber has been providing the greater New Haven community with premium quality building products at competitive prices. In May 2014, West Haven Lumber was acquired by Finetco, a Rhode Island based group dedicated to supplying homeowners and contractors with the best quality and service for all home needs.
Despite the acquisition, the recognized name West Haven Lumber was kept due to its well-earned reputation. The professional sales staff at West Haven Lumber boasts a combined 105 years of experience and is ready to offer expert advice for every project. The institution offers a wide selection of windows, doors, lumber, decking materials, moldings, roofing, siding, and more. Visit their kitchen and bath showroom to explore the latest styles and features, with kitchen design specialists available to help create your dream kitchen.
West Haven Lumber - Finetco aims to continue meeting the needs of all valued customers, ensuring quality and service at all Finetco locations. Visit the institution to learn more about their products and receive assistance in choosing the right materials for your project.
Photos of West Haven Lumber - Finetco
7 N Union Ave, West Haven, CT 06516, United States
Opening hours of West Haven Lumber - Finetco
Monday:
07:00 - 16:00
Tuesday:
07:00 - 16:00
Wednesday:
07:00 - 16:00
Thursday:
07:00 - 16:00
Friday:
07:00 - 16:00
Saturday:
07:00 - 12:00
Sunday:
Day off
Reviews of West Haven Lumber - Finetco
"I had a wonderful experience with this business during my deck project in 2021, and I have been enthusiastically recommending them to others. However, my recent visit with a dear friend who needed assistance with a large deck and front patio project was quite disappointing. The customer service provided by the representative at the front desk was clumsy and careless. Despite arriving with detailed measurements and a blueprint, the representative refused to assist us and insisted that we should come with a contractor or an engineer for estimates. During my own project, I recall receiving excellent guidance and support from a representative who helped me make the right choices. Unfortunately, this time, the front desk representative was not helpful at all. When we requested information about the different types of Trex they offered and their pricing, she showed little interest and simply handed us a sales rep's business card, asking us to contact them for any help. Regrettably, we were left with no choice but to leave, as we were not receiving the information or assistance we needed. I am unsure if there have been changes or issues within the business, and I prefer not to leave negative reviews, but I felt compelled to share my disappointing experience."
"The place is a rip off. Charged me double for everything. Went to Home Depot everything I purchased was almost half the price. When I called to see if they can refund or credit me o was told they’ll be a 15% restocking fee. Straight up thievery. What restocking I picked up everything your lazy employees couldn’t be bothered to bring the wood and other things to me. Wonder why these mom and pops places belly up. STOP RIPPING YOUR CUSTOMERS OFF!"
"Amazing Customer Service. I didn’t know where to begin and David helped me with my project from start to finish. He answered all of my crazy questions and there were a lot of them and he had the patience of a saint. I promise I will be back again just because of him. I appreciate his help so much."
"David was extremely helpful. Without him, I would have been looking at the wrong wood and set my project behind by months. David's experience and knowledge got me on the right track and my neighborhood is more delightful as a result. Cheers to David and West Haven Lumber for their help!"
"I contacted west haven lumber as a first time buyer looking for lumber for a beam that I was installing at my new home. Sebastian helped me get the required beam calculation done promptly. I was pleasantly surprised at how helpful they were. I was able to use the calculation in order to get the building permit for my house also. I had called other lumber yards and they didn’t make any effort to help me. Maybe because mine is a small project. Thanks to Sebastian and west haven lumber for your courteous service. I will bring my business here and recommend you to everyone I know."
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