Tauck
10 Westport Road, Wilton, Connecticut 06897
About the Tauck
Tauck is a renowned travel agency located at 10 Westport Road in Wilton, Connecticut. With decades of experience in the industry, Tauck offers a wide range of meticulously planned and expertly guided tours and cruises to destinations all around the world. From luxurious river cruises in Europe to adventurous safaris in Africa, Tauck is dedicated to providing unforgettable travel experiences for its clients. Whether you're looking to explore a new culture, relax on a beach, or embark on a once-in-a-lifetime adventure, Tauck has you covered with their exceptional service and attention to detail.
Photos of Tauck
10 Westport Rd b202, Wilton, CT 06897, United States
Opening hours of Tauck
Monday:
08:00 - 21:00
Tuesday:
08:00 - 21:00
Wednesday:
08:00 - 21:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 21:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Tauck
"This company use to be stellar! We have taken trips with them a few times and have recommended them to all our friends and family. NEVER again! Our trip has been canceled by TAUCK and they are NOT refunding the money. Greedy!!!!"
"First time that I decide to treat myself with the luxury agency. spent $45000 and even allowed them to get the business class tickets to avoid delays Bought the insurance. First disappointment... They booked the flight with only 40 minutes time to change planes and we almost missed the second flight running ar the airport and we didn't get our luggage for two days including breathing machine not allowed on board. While in Japan they sent us an email acknowledging the huge mistake and apologizing. When we came back they REFUSED to refund and they offered a credit for the next trip AND 750 dollars!!! I was asking just for the difference on the money they made booking our tickets and they even refused to do that. The tour is missing the 2 most attractive things to do in Japan, the monkey park and the bamboo park... boring long dinner's ..drummer's classes ? I will strongly recommend not to use them. Pictures are from the best places in Japan NAOSHIMA and monkey and bamboo park NOT INCLUDED IN THE 45K TOUR!!!"
"Sad to see a once good tour company stumble and fall into mediocrity. That’s Tauck post-Covid. My May 2023 tour of Normandy, Brittany and the Loire Valley was done on the cheap by Tauck, yet cost me thousands of dollars extra as a solo traveler on a special small-group tour. 5-star hotels switched to 3 and 4 (without any compensation or explanation)… many more meals “on your own”… lots of “self-guided” tours of museums and chateaux and castles we knew nothing about… airline quality “rubber chicken” dinners, not in hotel restaurants, but in sad and isolated business convention spaces… poorly-trained newer Tour Directors (like the one on this tour) with limited experience traveling outside her tiny village or dealing with people from diverse backgrounds. She even confessed that this was a second gig job that took her away from her own business back home! You get what Tauck pays for, but unfortunately, not what YOU pay for. Speaking to a “Guest Relations” agent was comically pointless. She parroted a well-rehearsed company line defending all Tauck’s decisions, and spinning any disappointment as my fault. Please reconsider spending huge amounts of your hard-earned money on a tour company that has lost its way and no longer delivers."
"They don’t advertise as it’s ALL word of mouth. This outfit more expensive than others but in my humble opinion it’s worth it every now and again or whenever you can to take at least none your from this company. They have trips planned on every continent."
"My sister and I scheduled a river cruise for our parents with Tauck in December of 2019 for a cruise scheduled in Rhine River Cruise in August of 2020. Due to the pandemic, the cruise was cancelled and rescheduled for 2021, it was cancelled again and re-scheduled for 2022 and we can no longer make the trip to Europe for this 2 years later however Tauck will not refund the deposit despite the fact that they were the ones that cancelled the trip more than once. We completely understand why the original trip was cancelled, but not giving customers a refund is not right. This is not the type of company I would trust to take me or my parents on a cruise. I will happily update this review if they change their stance and do the right thing."
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