R W Hine Ace Hardware 231 Maple Avenue, Cheshire, CT 06410

"Excellent Excellent service. Great hardware store. Always well stocked. Never had to search for an employee. Quality products."

"I haven’t shopped at a big box hardware store since I moved to the Cheshire area 5 years ago. Hines Ace hardware always has everything I need and the service is second to none. Within minutes of walking in someone usually passes by asking if I need help. Can’t tell you how many times previously I would wander around a big box desperately looking for a free worker only to hear them say it was not their area and then having to wait a LONG TIME for someone to come. Shout out to Hines Ace employee Sam who helped me the other day when I needed a special screw, washer and socket for a car repair. Sam saved me a good half hour of searching for the materials I needed. Ace also sends me discount coupons every month that provide great savings. I set a high bar for retail and customer service. Hines Ace Hardware hands down deserves all 5 stars!"

"I am amazed at the wonderful customer service at Ace Hardware. They went above and beyond for my family. Huge thanks to Matt for being so kind and patient while trying to fix my mom’s car key. Everyone in the store was so friendly and knowledgeable. We will definitely be back!"

"I stopped in to get some fertilizer on 10/14/23. This was the best hardware store experience I have had in years. I normally go to Home Depot but they don’t carry the fertilizer that I wanted. When me and my young daughter walked in we were immediately greeted by the friendly staff. One young man asked what I was looking for. Once I told him the product, he insisted that he get it so I didn’t need to carry my daughter across the store. After I paid for it he carried both bags out to my car for me as well. I thought that this type of service didn’t exist anymore. R W Hine provided me wrong. I will be driving the extra 5-10 minutes to this store to support this great establishment."

"Big shout out to Charles who helped me with the tools I needed to repair my springer fork for my bicycle. He recommended a perfect size drill bit for the job I needed. I wish I could give this place a 10-star. Great employees there. Homage to Dillian too, from Cheshire cycle who recommended this place when I told him the issues I was having with my bicycle."