Happy Tails TOO

"I give this place 0 stars. Donna is not a professional at all. She is rude. Took my dog there since clip and Dip moved to Wallingford. I dropped her off and did some errands and noticed when I got back home I had 2 missed calls from her. I called her back and she said your dog is so vicious I can only get her body done. And don't tell me you didn't know she was vicious and your other groomer never mentioned it, I find that hard to believe. I will try to get her in the bath but I don't know if I can do it and nobody here will touch her. I said don't touch her and she said OK you coming to get her. When I got there she said I'm charging you 45.00 and I told her my other groomer did a full haircut and bath and charged me 55.00. She said that is why she is out of business, so I told her she moved and wasn't out of business. She said I called your old groomer years ago and told her she doesn't charge her worth. Who the hell is she to tell her that. Mind your business, just because your ripping people off doesn't mean other people should. My dog was never vicious in her 6 years we have had her since she was a puppy. I think she just rushes everyone to make the most money and she was probably mean to my dog"

"Love the genuine care that is provided. They love their work and they love my dog. The attention to detail is evident after every grooming. Thanks ladies, I don't trust just anyone to take care of my baby!"

"If I could give 10 stars I would. Excellent, excellent job with grooming. Such a great crew, my buddy sugar looks handsome everytime I would pick him up. Unfortunately sugar is not with us anymore but I have to say that you guys do a great job with the pictures and videos. I will return when the next loved one is welcomed to my home."

"This place is a complete rip off and they should never offer services if they cant do them the proper way. I booked at appointment to have my long haired domestic cat groomed as he sheds very badly. During the booking no information was given about paying for the services or that new pets must have owner stay only information that was given was that I should bring him by 9 am as they do get a lot of dogs in so to prevent the cat from being difficult or very nervous that was what they required. Now coming into the day of the appointment my husband arrived at 8:50 am and was greeted and told that he had to stay with the cat because he was a new animal to the salon, which was never told to me during booking. I requested a lions cut on my cat which the lady said during the booking was one of their most popular ones. I sent a reference photo to my husband so he knew what he should look like at the end of the appointment and when I say that I was completely horrified at what my cat looked like after the appointment that is truly an understatement because being charged $80 for a grooming that turned out this way was absolutely uncalled for and just not at all what should have been done. She did a waterless shampoo in him which I myself could have done at home and then didn't at all do a lions cut on him and then because they had so many dogs in the salon at this point it made my cat super nervous as he is never around dogs and he moved during the cut and she had to cut his mane even after being told not to touch it. I will never return to this place as it is run by people who clearly don't have the knowledge to cut cats and still want to charge a customer after they failed at doing what the were supposed to do. Oh and to top it off they only accept cash, check or Venmo for payment which again was never conveyed to me during the booking."

"I took my pup, June, here to get groomed for the first time. Donna did a great job on her cut! I was nervous because June can be snippy around other dogs, so I was nervous to leave her for a longer period of time than her other groomer who we visit when we are in Philadelphia. They put me totally at ease, and kept her in a crate when she wasn’t being groomed (which she is used to at home anyways). All the dogs there seemed really happy and there was no excessive barking or anything like that. The space was very clean. I am so happy to have found them!"