What the Pup

"I love this place. Since I moved to oxford I struggled to find a reliable groomer. I stumbled upon what the pup and gave them a shot. They instantly fell in love with my dog and are always very friendly with him. Their communication skills are spot on and pricing is good for what you're getting. I'd recommend them and will continue to use them."

"Had my dog groomed today 11/30/ 23- his haircut is patchy and uneven- granted he's a shy dog and does get nervous on the grooming table- I can get past the cut, mostly, But sti really shoddy- uneven hair, had to trim spots myself- tail wasn't groomed down, asked to even out his haircut- doesnt look like that happened- but his ears don't look cleaned at all, I clean them regularly, but have a hard time really getting in there, hence why I have the groomers do them too. Doesn't look like they even touched them, and it's clearly noticeable just by looking at him- not even deep down. I should not have to go and clean and trim right after I pick him up after I asked for ears, nails, even out haircut, bath. I've been coming here since they moved to riverside drive, and we love Jenna- she is fantastic and has worked with my dog so much. Unfortunately, she was not there today. I can't say I'd ever return, was not impressed at all, for the $75 plus tip. Not even the regular bandana or bow tie. Receptionist was cold and acted like she could care less, and whoever the groomer was, not overly friendly either. Jenna is the only groomer worth their salt. salt there."

"Price-expensive. Receptionist has an attitude and Groomer very smug. In Fairfield CT. I pay $45 for an excellent job. I paid $70 at “What the Pup” and it was not a good job. My dog did not even get a haircut, they just shaved him with clippers, really short and left the hair on his paws scraggly and long. Should have been trimmed and neat. They did not clip or trim the fur between the pads so I had to bring Gunner home and trim his feet, pads, and long loose hairs that the clipper missed on his body. What a shoddy job. I don’t even think they used conditioner. He didn’t smell good, didn’t feel conditioned, and not shiny. Never will I go there again."

"Jenna has been grooming my Goldens for 3 generations, we are now on our 3 puppy. There is no one I trust more to take care of my dog. She does a tremendous job every time. She is passionate and caring and her new place is gorgeous. I highly recommend her to everyone!!! Thanks Jenna you’re the best!!!!"

"I took my puppy Rocky to the groomers for the first time, What the Pup was the best decision. They are absolutely amazing and so sweet. They made sure my little furry baby was taken care of. He came out of there wagging his tail and so happy. Along with with the cutest bow ever. I look forward bringing him here for the rest of his life."