Kelly's Nails & Spa 68 Center Square, East Longmeadow, MA 01028

"The ladies here are great! They Can Do pretty much anything you want. They offer manicures & pedicures with a foot soak & spa option, complete with an amazing foot massage. They also have very comfortable massage chairs with a remote so you can control the pressure, the type & location of massage, & the heat of the chair while you're getting your nails & toes done, which is amazing! They also have plenty of nail polish colors to choose from including gel. The ladies will do any polish or designs you want & make suggestions if you are not sure or want something different. Their French manicures & pedicures always come out looking beautiful & last for weeks too!"

"I went for a manicure and ended up talked into a shellac. That was ok but my manicure was only 20 minutes! I felt ripped off for $35. No 3 minute hand massage . No relaxing cuticle trim. Everything was rush rush rush... and I had a 9am appointment."

"I had a bad reaction on the skin around my nails on all fingers, itching, burning, skin peeling when I got an acrylic fill.. this made me think maybe I'm allergic to the Monomer... This forced me to take months to fully restore the health of my finger tips... Then after healing I went back to get Gel instead of acrylic, thinking it's less chemicals touching me.. and again... Bad reaction... I am now almost sure it's the cuticle trimmer, and emery boards that are used and reused on customers without replacing/cleaning them. I saw the tools they used were not sanitized. They were in a dirty plastic container. Please clean your tools.. autoclave them, use a new emery board on each person.. this is awful to make people suffer like this."

"I’ve went here in August and I just went today and they ALWAYS cut my nails short. I always show them the inspo pic with is a girl with long nails and they never respect my decision. I also said multiple times i wanted acrylics but the lady kept saying “no no do hard gel it’s a bit more expensive but it’s soooo healthy” Like girl I don’t care about healthy nails I only get acrylics twice a year, my nails are fine. And she didn’t even ask me and what length I wanted my nails at, she just went ahead and cut it short. You can’t even tell I got fake nails because now it looks so natural and I told her I didn’t want natural I wanted my nails to stand out. I am never going here again and you shouldn’t either. This ruined my 16th birthday which is tomorrow and my entire month because the hard gel she put on my nails instead of acrylic stays for MONTHS. So thanks!"