Deco Nails

"I made an appt for my friend and I, to get uv gel as I liked my friends nails. I told her who sent me and what I wanted. Chris the owner took us 30 minutes late and was rude and pushy.She kept twisting and pulling my hand to get closer to her, and actually slapped my hand back out of her space. She removed product from my nails and told me I should have told her what I wanted ahead of time. I did when I called- she never put the whites on my pink and white gel and charged me 70$ for one layer of pink uv gel. Later she told my friend when I left I should have gotten powder dip and told me I should have gel color put over my gel. I know what I want and didn’t get it. I was in this salon for 2 hours which is ludicrous.Don’t waste your time or money here!"

"I really like this place! The people are super nice! I mainly go for the dip manicure. They have one of the best dip manicures I have ever had. My nails won’t chip or break for a month!!!! The pedicures here are average I would say. They give great massages which are long!"

"I really loved my pedicure the first time. The lady was really attentive, and thorough. Unfortunately my initial experience hasn’t been replicated. Getting a “good” pedicure really depends on who does it in this establishment. My last experience was so bad that I won’t return. The original person doing my nails cut my cuticles and soaked my feet for five minutes. Then they just turned over the job to someone else, who already had started on another customer. I waited twenty minutes, not even getting to soak my feet again. After another customer pointed out how long I had been waiting, the lady doing my nails came back and painted them. (Yes, you read that right). Perplexed I asked why my heels hadn’t been done, pointing out steps that never happened. The lady told me she changed ‘the order.’ Anyone who has ever gotten a pedicure knows that the heels are important and that nails don’t get painted until the very end. I was so done at this point that I skipped the massage and paid for a pedicure I didn’t really get."

"I honestly have no idea what all of these good reviews are about. This is easily the absolute worst place I have ever been in my entire life. We had an appointment for 1:45PM and did not leave until 4:10PM. Kept accepting walk-ins when they didn’t even have enough staff to take care of their appointments. Shapes of nails are horrible, lengths uneven, nails are lumpy, employees were arguing in front of customers, and even other customers were complaining about the wait when they had appointments! “Best in Farmington Valley” what a joke. No thank you, take your money elsewhere please."

"I had the most lovely experience last week at Deco. I called to make an appointment and they took me right on time. I was really impressed with the cleanliness and professionalism considering covid but I felt very safe, and there were plastic curtain dividers between the chairs. Everyone wore masks and the staff was extremely friendly and attentive. One of the best pedicures I've had in a while! I had gone to Noelle across the street before but felt they always rush through and never paint my nails very well. Deco on the other hand did not disappoint. I'm going back this week for a manicure!"