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McDonald's
538 Norwich-New London Turnpike, Montville, Connecticut, United States
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About the McDonald's
McDonald's is a popular cafe, food, restaurant, and store located at 538 Norwich-New London Turnpike in Montville, Connecticut, United States. Our Terms and Conditions have recently changed, so please review them before ordering through our Mobile Order & Pay app on iOS or Android. Enjoy your food exactly how you like it with the convenient location amenities we offer. Depending on your location, McDelivery is available through DoorDash, Uber Eats, Grubhub, or Postmates apps. You can also order through the McDonald's app. Menu items may vary by location, so be sure to check the app for availability. We accept Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo for payment. You can also order curbside pickup through the app. Our top priority is the health and safety of our employees and customers, especially during the COVID-19 pandemic. Visit our website to find job listings at McDonald's locations near you. Since 1954, McDonald's has been dedicated to serving quality food at an affordable price. Visit us for McCafé coffee, tasty breakfasts, delicious burgers, and more. Check our website or app for operating hours and amenities offered at your local McDonald's. We look forward to serving you!"
Photos of McDonald's
538 Norwich-New London Turnpike, Montville, CT 06382, United States
Reviews of McDonald's
"Let me start by saying I NEVER give reviews on mediocre service..but this morning was the WORST service I have ever had. The blonde at the drive-thru was the rudest person EVER...not only was was she rude she acted like I inconvenienced her at 5 30am with noone else in line..I asked for a diet coke and she snapped back at me saying we don't have that...ummm..sorry new to me..then I asked for salsa packs when she delivered my food and she snapped at me again saying "is there anything else you want to add to your order" very rudely....and if looks could kill...hmmm...my advice to this young lady is to smile more and change your tone of voice...or if you hate dealing with the public..maybe being a service worker at McDonald's is not the job for you."
"I hate that when you go inside they will serve drive-thru much faster than they will serve you and this is at every McDonald's since I work there 15 years ago. Please treat the people that come in better. I had to walk back and grab my own food or I would have been waiting there God knows how much longer. Manager was very professional when I confronted him about the incident even though it seemed like he was reading out of a book. Offered me a refund but I declined as I had my food."
"This location has improved overall from where it was last year. New management keeps the drive-thru efficient. This location only has 1 drive-thru lane. So the line may take a bit longer compared to dual locations. Everything has always been served hot and fresh. Use the McDonald’s app for daily deals such as $2 any breakfast sandwich, which I often use while I’m out working. It’s also very convenient to order, pay with my digital wallet. Drive on up, park and have it brought to me or having it ready inside for my arrival, the options are perfect. McDonald’s has always been King of fast food!"
"I think the workers were having some difficulties in the moment as I saw them cleaning up a spilt beverage in the drive through window as I pulled up. I ordered a few desserts but they forgot to give me my ice cream cone and I didn't realize until I got back home. When I came back, they apologized and I'm pretty sure they loaded more ice cream on the coffee than usual. Overall, pretty good. I chalk up any problems to just be circumstance."
"Prices are significantly higher here and at the location just north of here compared to the majority of other McD's restaurants in the vicinity. Nevertheless, this restaurant is always clean and the staff consistently keeps "fast food" going. Great management. If it weren't for the elevated prices here I would give it a 5 star. Also, the entrace is a little steep for some cars and traffic can sometimes be a little quick from sides."
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