Panera Bread

"Cappuccino was just coffee with cream. The turkey, avocado and bacon was terrible. It was made on the end piece of bread Mostly tomato and greens. Bread was wet from all the mayonnaise. This is the second time I've had such an awful experience and it will be the last. The only good thing was the scone."

"All 5 stars because the staff are on top of getting food ready, everything delicious we had soups nice and hot to our liking. I would highly recommend more people to this Panera."

"I am a frequent customer to this Panera location. Normally I get subpar service and mediocre enthusiasm from the workers. However, this past summer the workers have been exceptionally improved. One of the workers, Matt I believe, has been exceptionally helpful. I order my usually soup and sandwich and he seems to ALWAYS be working and handing me my food with a smile on his face. Thanks Matt!"

"Nice spot to have anything from coffee to breakfast or lunch. Plenty of seating, a gas fireplace for colder evenings in the main dining area and a pleasant interior that makes the eating-in experience enjoyable. A kiosk with a few touch screens for patrons to punch in their orders was a bit user unfriendly to us, with so many pages and choices for add-ons or things that come with your meal. We found spending over five minutes to place two orders a bit cumbersome. Maybe we prefer actual wait staff that just asks us what we want off the menu. Or, maybe you can order at their counter and skip the kiosk, but we did not see anyone there except for the person who puts out your tray once your food has been prepared and your purchase has been sent to the kitchen. Choosing a simple drink or muffin must speed up the time with the touch screen. That said, both of our sandwiches were very good. My partner's was hot. He had the smoky buffalo chicken melt baguette which he added spinach, frizzled onions and chipotle sauce in addition to the hot sauce that's a component of this sandwich. He wanted red onion, too, but the computer said they were out of this ingredient. My lobster salad on a New England style bun was cold. I did not expect it to be as these rolls are usually served warm. I selected it as is with no additions. Full of fresh lobster and some lettuce, cooked perfectly, it is an impressive sandwich. We chose the fruit cup for our free add-on to the meal. It was fresh with a good variety of fruit: pineapple, strawberries, blueberries and cantaloupe. The Madagascar vanilla latte we shared was really delicious. Creamy, warm and the right amount of sweetness. No need for dessert with this coffee but Panera's has always had a fine selection from chocolate croissants to lemon drop cookies along with muffins and scones."

"I have been holding onto hope for Panera for a long time. We have been going since I was in middle school so I wanted to continue to keep the good memories. However, these past few trips have been so disappointing and this last one was unfortunately the end of the rope for us. This last trip we placed a pick up order. Two "You Pick 2s" and a small mac n cheese. We placed the order online and were surprised at the limitation of ways to modify for You Pick 2s, when you can for other items. I made a few notes in the "other instructions" section before checking out. I went to pick it up and did a quick glance inside (something you shouldn't have to do). I noticed that they had not read the notes and we were missing one bag of chips and chipotle sauce. Not a huge deal, I asked for them and they gave it to me. Drove home to my husband and toddler, hungry and waiting for dinner. We unpacked the bag and found the mac n cheese, my toddler's dinner, missing. I was pretty upset since she had been waiting and so I called the cafe. I asked if someone could deliver it since I am 8 months pregnant and didn't want to have to drive back out again. They don't have delivery. I had to then ask for a refund, which I have NO idea if they actually gave me since my only two options were for a gift card or for it to go back onto my account- not CC?? I got off the phone and when we went to eat our sandwiches, we noticed there was barely any food inside the bread. Mine was tasteless. I also noticed that no one had "signed off" on the items, why even have that there if you aren't going to do it? It was the final straw for us and we will not be going to back to Panera. Unfortunately, it's not just this location- although I have had issues many times here- aka a very rude server."