Bellini's Restaurant

"On 12/31/2023 My wife and I and another couple had lunch at Bellini's. I was looking forward to eating there with our friends that I haven't seen in a while. The server told us about today's special and one of the specials was stuff lobster tail with a filet mignon. When I heard that it was a no-brainer because I really do enjoy both of those. I asked the server if I could have my filet mignon rear. When the meals were brought out and my plate was placed in front of me. I decided to start with the lobster tail first. I took some of the stuffing off of the top of the lobster tail and it tasted very good. When I went to remove the stuffing and I decided to crack open the already split lobster tail so I can extract the meat. To my surprise, the lobster tail that was split open was empty and there was zero meat to be found. I could not believe my eyes that someone in the kitchen actually split open the tail Placed stuffing on it and then placed it on the plate. Knowing there was no lobster meat in it . It blew my mind. I've been in the food service business for over four decades and I've never experienced such a thing. I brought it to the server's attention and she took it back to the kitchen. Meanwhile, the hostess asked how things were and I explained to her what happened and she went back into the kitchen. They did apologize but the apology was unacceptable at this point because of the fact that this was no small error. They asked to make another plate but I refused because I felt like someone was trying to take advantage of me by hiding an empty lobster tail .I also like to mention I did not cut into the filet mignon but the exterior was extremely overcooked so I can't comment with the inside of the filet look like. The only reason why I gave four stars for service is because the people that were refilling the water and bringing bread over We're very attentive. I would love to give my server only one star because she seemed to be always in a rush. The restaurant was not packed at all at this time. Several times I try to make eye contact because I need to ask her a question. She would look at me and then look away. This was not my first time there but this will be my last."

"Food was good, if not always accurate. The restaurants decor is a little tired, and the staff seemed to be tired also. The menu could use a little livening up. Prices were on par with the quality and quantity served"

"Went to dinner there last week with a party of four and the service was absolutely atrocious ….waitress was never to be found when you needed her the entire night that we were there and food took forever to come out…. and another party of 12 people sitting in the side room was so noisy and obnoxious we couldn’t hear ourselves talk or enjoy our meal. Will definitely not recommend"

"Fist time going, and it won't be my last! Such good service & delicious food. The server was very accommodating and friendly. Everything came out fast (not too fast), and never felt ignored or hurried. Large enough portions that you can take home and enjoy the next day. The drinks were good & refills were fast. Loved it!"

"Amazing food and incredible staff! They are always consistent in the quality and plating of their food, and their cocktails are phenomenal - especially the espresso martini!! Every waitress I’ve had here has been wonderful and knowledgeable of the menu, they do not disappoint!!!"