Burger King,

464 Reidville Dr, Waterbury, CT 06705, United States

"I ordered an onion melt burger on Christmas day. Unfortunately, I found hair stuck to the sauce, cheese, and onions of the burger, making it disgusting to eat until the last bite. I'm not sure if the burger fell on the floor or if the cook or preparer didn't wear a hair net while preparing it. I suggest not going to that place as the food was also served cold."

"Great customer service, the employees and managers says hi and bye when entering and leaving after eating. Very friendly experience"

"I’m being generous with the 1 star. I recently went to order a quick meal for my family after a long day. I was told to wait on the side of the building and wait for my order after 20 minutes went by i grew frustrated and decided to walk inside and get a refund only to be met with “ a refund for what?” From the manager. The amount of attitude i got from this restaurant makes me confident that I’ll never return here again."

"food was hot as d fresh so from that aspect it was good , customer service as for friendliness was meh it’s burger king it was something to grab on the way home i hate fast food but when your tired and pregnant you do crazy things"

"It's not too often I get to have a good experience for a fast food joint. However this was a good visit that's memorable enough I wanted to give them a good shoutout. I was on a road trip on I84 on way back home to Boston. For some reason the other BK closer to Waterbury wasn't accepting their own BK online orders but I'm glad this one had no issues. I arrived about 10 minutes after placing the order and they were already ready for me. The staff was actually quite friendly and was nice enough to set up a tray for me to dine in. Although I have to say it was around a Monday afternoon so was very quiet as most of their traffic is through drive-through. I'd have to say their new chicken sandwich was better than I expected too.. really juicy and crispy on the outside and good thick chicken size too. Overall pretty happy with my visit and I'd recommend it to those passing by or just come in for occasional visit"