Jim Barbarie's Restaurant

"Good place. Food is very good, service good, friendly staff. Owner is a little strange, though. We come at 4: 30, she tries to steer us to a table in the bar area. Why? When we declined, she becomes visibly annoyed. Finally we , get seated in the dining room, which was completely empty. I don't get it. Beyond that, I enjoyed it."

"It was my first time there for my company’s holiday dinner. were disappointed on how they did not offer gluten free options, the manager John came over to our table and straight up said NO WE DONT DO GLUTEN FREE HERE, and he used a very rude voice, my coworker tried to explain to him that if they simply clean the pan where the meat is cooked she’ll be fine with it, but he kept repeating No NO no, we don’t gluten free. We were all in shocked because the tone he addressed to her was so unacceptable, how do you treat your clients like that, if maybe he would’ve delivered his message across with a different tone maybe she wouldn’t have left crying the restaurant. The food was good though."

"The manager of this restaurant should never be allowed to work in a customer facing role again. We had someone in our party who was gluten free, and made a very low key comment to the waitress in regards to her need for there to be special steps taken for her intolerance. The waitress discussed the menu items with us and was incredibly kind, and mentioned asking the kitchen. Within minutes of her leaving the table, the manager (John) came back to the table and berated our guest who was gluten free for almost 5 minutes straight. He made snide comments like “I mean maybe you can have lettuce?” And “I don’t know? Is steak gluten free?” He was loud, ignorant, and incredibly rude and ruined our evening (and ultimately ruined her evening enough that she left). While our guest made every effort to reassure him that her allergy was not “deathly” (which is not required of her regardless) he continued to loudly and aggressively tell her that he could not accommodate her allergy in any way and when she joked “so I should leave?”, he responded with an “I mean I’m not kicking you out, but…” absolutely horrendous excuse for an employee, let alone a manager of a restaurant. He made a very poor attempt at apologizing to the table after our gf guest left our holiday party early, and continued to lurk on our table and provide nothing but extremely awkward and disingenuous encounters. Again, the server was lovely and the food was honestly not bad. But John, who is meant to be the face on the floor…. Horrendous. Should not be allowed to be in a customer facing role, period."

"If you are gluten free or have anything food restrictions do NOT go here, unless you want to be thoroughly embarrassed. Went here for a holiday dinner with coworkers on 12/12/23, I asked if there were any gluten free options. The server was kind and said she'd ask. I'm assuming a manager came back with a response. I didn't get his name but he had about shoulder-length white hair. Very loudly, aggressively and obnoxiously said "no, no, no, we have nothing gluten free", as I tried to explain and ask if they can just make a steak in a clean pan he continued with "no, no, no" he didn't even listen to what I was trying to say and make the evening work out. Everyone was shocked by the response and I was left embarrassed. That is NOT how you talk to a customer. If he would have kindly and calmly said "I'm so sorry we can't accommodate you safely", I would have at least been able to accept it and enjoy the evening with my coworkers and be okay with not eating. I understand not all restaurants can accommodate allergies, but the response was uncalled for. You didn't want to "ruin Christmas" but your response was inappropriate. I felt so embarrassed by the response. I had to leave."

"This is the first time visit. The food was under seasoned. The clams were fresh. The clam shower was watery. The refills get charged . The staff said not to come in if Danny was not cooking to another customer! Big disappointment. At the end of the meal the staff were arguing about menus. I will not be returning."