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Arbor Commons
35 Arbor Way, Ellington, Connecticut 06029
About the Arbor Commons
Arbor Commons is a vibrant community located at 35 Arbor Way in Ellington, Connecticut. This institution offers a range of services and amenities designed to enhance the quality of life for its residents. From beautifully landscaped grounds to spacious living accommodations, Arbor Commons provides a comfortable and welcoming environment for individuals looking to enjoy their retirement years. With a focus on promoting independence and well-being, residents can take advantage of various recreational activities, social events, and support services. Come experience the convenience and charm of Arbor Commons in the heart of Connecticut.
Photos of Arbor Commons
35 Arbor Way, Ellington, CT 06029, United States
Opening hours of Arbor Commons
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of Arbor Commons
"Update: 1/16/24 First snow storm was last weekend and it seemed like we finally had a snow removal contractor in place. They plowed, shoveled, treated surfaces. Today nothing. Been snowing and sleeting for over 8 hours, and no snow removal or treated surfaces. Another big failure by the management office. Update: 8/15/23 I sent a few emails over the past month but, unsurprisingly, no responses. If RT is so big on going paperless and utilizing the portal, then why should I have to drive to the office? The residents gave you plenty of time to transition management and act like a professional company. When your customer service and property management improves, so will your rating. ----------------------------------------------------------------------------------------------------- It was enjoyable to live here before Red Tail bought it in 2022. The owner and office staff don't seem to know what they are doing and the property is literally falling apart. They got rid of the original office staff who at least answered phones and understood property management rules and regulations - and renter's rights. Their own mismanagement landed them in the news in April. 3 office managers over the past year, and staff are consistently unhelpful and unpleasant. Bare minimum over the past year. No one shoveled the walks last year and plowing was sketchy. Most of the hired contractors do sub-par work and are messy. Rent went up about $300. The maintenance crew has been here for a long time and they are pretty good, so that's one positive. It's a shame this place is going down the tubes because it's a nice location, with a good apartment layout and amenities. Just too many negatives with the management."
"We enjoyed Arbor Commons for the first couple of years we lived here, as the location is beautiful and the maintenance crew were outstanding, but the new management has been horrible. If management is going to increase rent by $200+, there needs to be something to show for it and right now there is not. First, their response time is abysmal. If we had questions or issues, we would email, call, leave voicemails many times and no one would ever respond. Second, there were many times where we didn’t get a heads up about maintenance work. I’d have maintenance crew show up at my door many times without the office scheduling time to come by. Finally, and the worst of it, they had scheduled power washing of the buildings via email which apparently was delayed to another day and we were not given a heads up about this new day. I had left my windows open and noticed on my pet camera while I was at work that they were power washing into our windows and all over my pet’s living area and food/water. I called the office immediately and luckily they had maintenance come in to close the windows and the office also confirmed on the phone that the original schedule sent via email was correct. Shortly after, they sent a new email notifying residents of the new day for power washing. But it was too late at that point, I had to leave work early to come home and clean up my pet’s area and make sure they were okay after being sprayed with power wash chemicals. I notified the office about this and requested reduced rent or some sort of resolution for my missed workday. They never responded or even apologized. For this reason, I would never recommend these apartments."
"Zab was very friendly and informative. The unit he showed us was great-- very clean and roomy, and exactly what we were hoping it would be."
"This place use to be great, but it was bought out by some company in California and since then it’s just gone downhill. I will say when there is a maintenance request they get the team there next day. However rent just went from $1450 to $1850 yet they have done nothing to make the price increase justified. The had the rails “restored” where someone came over with a can of spray paint and just painted over the rust on the rails and the person didn’t even mask it off so there’s overspray on the wall way now. During winter they ran out of oil twice and it took them a few days to refill. They rarely cut the lawn. They no longer shovel the snow, and when they do it’s only the parking lot, but be careful bc they will snow plow your car in. Overall if it still old management I’d recommend but with the new company wanting $1800 a month for less I can’t recommend this place you can find significantly cheap places up the road that will actually take care of you."
"I'm sorry for that I have no choice but to write such a bad review about this place where I made really good memories in the United States. I lived here for a year from September 2021 to September 2022. I made really good memories here. However, the problem occurred after moving in September 2022. They still haven't returned my deposit to me after 6 months. When I moved out, I was told over and over again that checks could be sent anywhere overseas. But I didn't get the check. I have called and emailed several times to ask for a deposit, but they repeat the same words over the phone and never respond to my email. I called to ask for a deposit refund, but they say they sent a check and they don't confirm whether the check was delivered or not. I checked the progress by contacting the head office, but the person in charge changes in the middle of the conversation. So far, 3 people have changed, and as expected, no one is responsible for the progress and answers. They may not be willing to refund your deposit the way they did to me. please be careful."
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