Country Place Apartments

"If you're gonna have times on your building for when you're open you should at least be open. How hard is that to do. 3 days of coming here interested in talking about the potential of living here and you've been locked every time. Went well during opening times."

"Recently moved in to country place apartments and am disheartened at all of the reviews which label Carol in the office as rude or condescending. I believe she is very reasonable considering her role as property manager of over 30 buildings with 6 units in each building. I had a very pleasant, smooth application and move in with Country Place and look forward to many years there."

"I was looking forward to this possibility!!! It seems ideal for someone who is a finishing a master's degree. Quiet country setting, affordable, etc. Well, about 6 weeks ago I sent an email. I wanted to move asap. I asked when the apartment was available and if I could see it. Email tag ensued, but it was evasive. So, I sent another follow-up to my email inquires. My lease will be up in a couple of months, therefore, I don't have time to waste on agents who, for whatever reason - aren't taking me seriously or their job seriously. For me, as a prospective tenant, it was a matter of simply answering two questions: Do I qualify for the income guidelines (after providing this information previously)? And, how soon would the apartment be available? Additionally I asked, (in my last email), is there a reason why my questions aren't being answered. Today, I received a phone call in response to my last email. FINALLY. This is where I quickly began to see a common thread with the previous reviews - (regardless of how old they are) - it was under the guise of resolving our "miscommunications" through email. I figured she's making an effort, I'll give her the benefit of the doubt. And, needless to say, it did not play out the way I hoped. In fact, it played out JUST like EVERY bad review. Carol is rude, presumptuous, condescending, ignorant, and unprofessional. During our call, she would ask me a question and chronically interrupted me. To the point where I had to say - stop interrupting me! To which she further justified her need to interrupt me to qualify my income - which was already qualified but she was too busy being condescending and presuming - due to her lack of listening skills and prejudices - to comprehend. She assumed because I'm a GRADUATE STUDENT that I needed to qualify and assumed I didn't . In trying to see if I qualify as a student, she assumed that I was between the age of 18-21 and being reported on someone else's taxes - how ignorant!!! When I tried to correct her impression by saying I'm a GRADUATE student in my 40's! Again, I was interrupted to justify her ignorance, with" well, I don't know honey. I'm just trying to find out...." This is where I became really annoyed because if you ask someone a question, how about you remain quiet long enough for them to fully answer it, for starters. AND - you educate yourself just a little bit. Not every student is a minor or under 21. Carol - your communication skills are deplorable! You seriously lack the very much needed basic fundamental skill of listening. Additionally, the assumptions you make about the candidates who inquire about the apartments are not only antiquated, but they are discriminatory and at the very least culturally biased beyond ignorance. Throughout my entire brief encounter with you, you assumed everything, and with a pretentious condescending tone, no less. Your lack of follow through and unprofessionalism compounds the concerns I have for not only this complex, but anyone looking to proceed with a rental application. I can't stress this enough - INCOME GUIDELINES have NOTHING to do with YOU being upfront about the wait list of 3 - 9 months. Here's how that would look in written communication Carol: Hi prospective candidate, Currently, for the 1 bedroom the income guideline is $XZY and the wait is 6-7 months. See how easy that was, instead of wasting my time going back and forth with your evasive emails, claiming to need to "qualify" applicants. According to the state, this process is fairly simple. You provide said state guidelines and an application. I'm guessing the Town of Colchester would be interested in your unfair and deceptive practices too. Again, your rationalization and justifications for your actions or lack of actions are nothing but excuses. You must actually think your prospective tenants are beneath you. Or they are completely ignorant to moderate income housing, state, laws, etc. FREE TIP - Stop assuming ANYTHING about your applicants. You never know WHO you're talking to, what or WHO they know!"

"I read reviews because most peoples expectations aren't realistic. And that amuses me. Country Place is a good apartment complex. It's also subsidized by the government. That means you have to fall within a certain financial range to not only qualify but renew annually. And they aren't in dire need of tenants. Supply and demand people. The front desk staff is strait forward. Kind but she will Not kiss your butt. That's not her job. Her job is to cover hundreds of calls for repairs, renovations and complaints every day. She has never treated me poorly. Respect is given to receive. The units are fairly sized. It is what you make it. Snow removal, lawn care is included. There are quite a few play grounds for children. Generally quiet as it sits on the outskirts of town. Only downside: the oil company. Very expensive."