Brow Art 23

524 West Farms Mall, Farmington, CT 06032

"This used to be my favorite place to get my eyebrows threaded. Over the last 6 months I have come to get my eyebrows done and they have been closed. I have tried coming on 3 different occasions different days and times. The place is closed with no business hours posted on the door. On google it says they are open at 11 am today (Thursday) and as I wait outside the door, there is not a worker in sight."

"She did my eyelashes so bad I could barely manage to open my eyes. She literally glued my eyes together and when i wanted to removed them it took my natural eyelashes off. Did a horrible job on my eyebrows too. I would not recommend it here. I gave her a good tip just bc she was cool. But they need more experienced people. Never going back there"

"I’ve come to this specific brow place since I was a young teen and before moving into its current locale, was a small booth. I have previously loved the work that the women in there did, and knew that if I got any of them, I would be well taken care of. This last visit was not the case. I’m assuming there was a regional manager in while there and a new girl was there who was doing my brows. The manager kept speaking loudly and laughing, which was distracting the woman removing hair off of my face. She then asks me a question and pokes my arm like we aren’t in the middle of a pandemic. After I pay and I’m walking out of the door, manager says something loudly and starts laughing, which, if she wasn’t speaking about me, fine. But from a customer perspective, that left a bad taste in my mouth. Safe to say, after this visit, I won’t be coming back."

"I usually see the younger lady here & she is nice. Gives direction clearly & gives me the mirror to make sure I’m happy with her work. She even offers to put a little powder to fill them in. The older lady that’s there has a heavy hand & didn't make sure i was okay with her work. She quickly did my eyebrows & hurried me To pay. I had to check in the mirror before I left & noticed she missed a few places. Her excuse was that other people like it that way. She seemed annoyed that I told her to clean it up more. She then said something to the other lady there in her language. This was the worst experience there. If you are thinking on going make sure you don’t go to her. I think the younger lady is there on the weekday. Try then."

"I've never gotten my brows done and had this much scarring. I was bleeding from both brow bones and half way through the lady made a noise indicating she had made a mistake. Three days after I got them done (when the pictures were taken), the area around my brows were still hurt. They didn't do a good job either, especially for the price. I'm very disappointed and wouldn't recommend."