Big Y World Class Market

"I give big y in Plainfield ct because of one of there employees named Jake every time I go in there he stinks like bo bad I really thinks someone that works in the public should not stink so I am giving one star in hope someone will do something about him I tried to tell a manager but the just brushed me off so now I hope someone will do something about it"

"The deli is the most inefficient and rude customer service point in town...let alone in the store. Terrible customer service!!! If I could award negative stars I would. This is not my summation based on 1 visit. I shop here every week, and have been longer than some of these kids have been alive. I expect bad service from the kids. This latest generation is the worst that i have seen. The real surprise is the older woman. She's as bad as the rest. Terrible experience and the only Big Y close to my house. Very disheartening after all the years I have shopped here."

"Shop here for small things when I don't go to Costco to bulk up. Prices are fair and products are good. The sandwiches they make are actually really good too."

"The deli has terrible service. The clerk didn't know what boiled ham was and had to come around the counter so I could point to what I wanted. The next time I asked for 1/4 pound and got almost 1/2lb without the clerk asking if it was ok. The clerk acted as if the customers are a nuisance to him. The next time the two clerks were on the customer side of the counter chatting with other employees while we waited for service. To top it off when you go to pay there is only one cashier open. I could go on but you get the idea. Good luck!"

"I've shopped here every Sunday for the past 6 months, and I buy the exact same things every week. This store is always out of everything. I need to make a second trip to a different store way too often because this one is out of what I needed. I've put up with it because it's the closest to my house, but now I must leave a negative review. The produce section is just embarrassing. I can never find a good green bell pepper. Locating an un-bruised apple takes a lot of patience. I'm very lucky if I get cilantro because it's empty more weeks than not. The bananas are green green, so I always have to buy them a week ahead of time. When there's a sale on Thomas bagels or any brand of seltzer, I can expect to take a second trip to Stop & Shop the following day because the shelves are empty. The Deli will sometimes have a line of about 10 people and nobody has pulled a number because it's not enforced. I learned that when I pulled number 89 and the counter said, "Currently Serving 70". I shopped around for about 15 minutes and came back. The counter still said number 70, and I had to wait in the crowd of people with no idea of where I was in the queue. When I was finally acknowledged, I said I was number 89. She said, "Oh okay, Thanks" and didn't fix the counter. It almost seemed sarcastic, but I'm not certain. There will sometimes be a long line at the deli and only one worker serving customers while three other works are organizing cheeses, wrapping meats, cleaning dishes etc. I think the customers in line should be the priority, because these lines are VERY slow. I've waited 20-30 minutes several times with just a few people ahead of me. And note: the ticket system was never used. I'm not even sure why they have it. Maybe they just don't use it on Sundays and I choose the worst time to shop. I will make an effort to shop at Stop & Shop from now on. Stop & Shop's deli kiosk system is really nice and it's worth the extra drive to not have my time wasted. I am leaving two stars only because this store seems cleaner than the Norwich Stop & Shop and doesn't have the rotten seafood smell. The Seafood rot smell at Stop & Shop is better than making multiple trips to the grocery store. Please see my attached pictures."