Smithtown Village Animal Hospital

"i’ve been bringing my dog to this vet for almost a year now. the people at the desk and the assistants are very nice. everyone seems to know what they are talking about but honestly after todays visit, i won’t be going back. the woman veterinarian is very kind and she seems to genuinely care about your animal. however, the male veterinarian was really condescending and rude to me today. whenever i asked him questions, he really seemed to act like i should already know the answer, as if my question was stupid. i ask if i should be concerned about something, because he is the professional so he would know right? well when i ask if i should worry about a certain symptom, he just says “well it’s your dog so it’s really up to u whether or not u should worry.” like? seriously? u realize i am asking u how dangerous the symptom is right, not if i’m personally worried. clearly i am worried if i’m bringing my dog here, so i don’t understand why he responded to me like i wasn’t concerned or as if i was neglectful or something. i don’t mean to be overly dramatic but the tone was really rude and just unacceptable. he didn’t seem to care one bit about my dogs well being, i felt like he just wanted us out of there. all of his responses felt quite vague. when i was told i could leave, he hadn’t even come into the room to explain to me what my next steps should be. i had to go to the desk and ask the people there if they could grab the vet so i could ask him questions. that’s when i asked him what i should do next, and the way he responded to that was extremely short. he started with “well as i JUST said before” as if i wasn’t listening. like i just wanted clarification bc he just left and made nothing clear to me. everyone saw him be rude to me, they saw i was taken aback by the attitude, and none of them said anything so i’m sure this behavior is normal for the male vet. don’t go here if u don’t want to be spoken to like ur a child, or if u want to be able to ask questions without being looked at like ur stupid and annoying. it was a really unwelcoming experience, my dog deserves better so after today i will be finding a new vet. overall i’d say the care here is mediocre. not worth the condescending attitude u may encounter."

"Great place, friendly and professional at the same time. I have used them for all three of my dogs!!!"

"My family and I have been going to Smithtown village animal hospital since the early 90’s they are always friendly knowledgeable and helpful they truly care for each of the animals they treat and I have recommended them to many other pet owners."

"There are many Vets much closer to my home but I only go here because the Vets are outstanding. I trust them 100% with my dog. The office staff is always friendly as well. Highly recommend."

"The staff is kind and knowledgeable. The care our dogs have gotten here has been compassionate and thorough. Highly recommend!"