Petco Vaccination Clinic

"We booked an appointment here at Vetco Total Care for a veterinary check due to an health concern for our pup, only to waste our time coming in and be told the Auburn location isn't a Vetco Total Care. The man at the Vetco Total Care Counter and another woman offered a 1-800 number to call corporate or to go to their Shrewsbury location (which doesn't have any appointments available). Arthur at the front register told me, "I can't do anything about that." Very helpful. Fantastic customer service./s Do not use Vetco for any of your beloved pet's care. Their systems for record keeping and appointment setting are terrible. They blow you off in person with nothing to help except a 1-800 number before a long holiday weekend. The locations that do offer vet care are understaffed and you can't reach anyone by phone. That's not acceptable service for a veterinary clinic."

"The Vets were very good with Kora when she was getting flu shot and blood drawn. She was very nervous going there. They did a great job."

"Had a great experience. Our server Josh was amazing. I definitely recommend sitting in his area."

"Maryann was great. They were fast and they did a great job. I would definitely recommend."

"The clinic was okay, slow process, you should be able to fill out paperwork online as this would definitely improve the long wait times! It was a very hot morning in July, I desperately needed something to drink but Petco does NOT sell at a minimum WATER! Hello pets and people NEED water! I was forced to lock my kitten in the car so I could go next door to Staples to buy water!! I made a formal complaint for me and my pet, for all pets and for the wonderful employees who do not have anything to drink or eat all day! They too have to go out of the building for a drink and food as they don't have a break room with a frig to bring stuff in. Of course Petco ignored me."