Ulta Beauty

"I had an unfortunate experience after going into this Ulta to re-up on my favorite skincare essentials. I had the displeasure of speaking with one of the managers, Kath, who made my experience so awful I thought about calling my psychiatrist to up my medication. I usually shop at the store in Lisbon. However, I decided to shop here today because I was in the area. The two stores have different layouts, and I usually hate to ask for help from the girls working, but unfortunately, I needed help. Finding my products, I found one of the managers who just seem to be doing( And if we’re going to be honest, actually, she was talking quite rudely to one of her associates) And I asked her where I could locate my products. Her answer was an impolite shrug, and a” I don’t know” And then she walked away. I asked the associate that was standing next to her, also dumbfounded by her MANAGERS reaction, and the employee helped me accordingly. unfortunately, I also have the miserable experience of being checked out by her in the register line, she continued to be rude, unpolite, and just flat out unprofessional. I seriously hope that she finds the help that she so dearly needs. it’s crazy that this preteen is manager, i’ve seen the TikTok about 12-year-olds in Sephora and Ulta’s, but I didn’t know they were also were also working there."

"I went to get my eyebrows done and Rachel was my stylist. She did a great job not only that but her recommendations were great and she was fun to chat with, didn't make it awkward like some places you go to do. The price is steep in my opinion $27 but worth it for the service I received from Rachel. I will be back to see her for my brows again."

"I was trying to look for products for aging skin and I asked a manager for suggestions on the products I had when I walking away she and her friend were snickering at me as if I am a joke I called her and she denied it I asked her to consider how she would interpret the situation its a place were its full of young women and ageisim is always obvious they never hire women over thirty certainly not over 60 I would avoid the place unless u want to get humiliated"

"Rachel is the best! She is very knowledgeable and super fun!! My eyebrows came out amazing! Can’t wait to see her again in another month!"

"I got a hair cut at their salon recently. I had no problem. The stylist cut it exactly the way I requested. I did not find it overly pricey. She also helped me find some product that I wanted. The products are expensive but you are not pressured to buy anything. I will definitely go back."