Diana's Hair Braiding 680 Dixwell Avenue, New Haven, CT 06511

"Very unprofessional establishment, she cancels appointments with her customers last minute numerous times. Seems like there’s no real type of organization. If you have time to waste come here."

"MY FIRST TIME GOING AND WANTED KNOTLESS BRAIDS , AND THE LADY DID BOX BRAIDS DIDNT EVEN GET WHAT I WANTED … ALSO THERES NO HEAT IN THERE SO YOU WILL BE FREEZING IF U GO DURING THE WINTER LIKE I DID. JUS A MESS .. PRICES ARE OUTRAGEOUS AS WELL. CORNROLLS COST THE SAME AS BOX BRAIDS ."

"I went to Diana's to get box braids. For starters, she braids TOO TIGHT, for no reason!! 2 weeks after,a row of braids already comes out. I contact Diana and told her about my hair just for her not to care and try to fix the situation in anyway.She just ignored me which is very unprofessional. And shows she does not care about client satisfaction. Initially, I loved my hair and the braids were nice and neat. But, I will no longer support this business due to the lack of professionalism."

"This is by far THE WORST experience I have ever had at an African hair braiding salon. The customer service is HORRIBLE!! I made an appointment for 12:00, I waited 1 and a half hours and finally decided to just not even get my hair done! I said to the lady multiple times when are you going to start my hair and she kept saying her sister was on her way. The lady never even showed up!! The people never greeted me, they never even acknowledged that I had an appointment at 12:00, nor did they apologize for the inconvenience. The women here are rude and Very UNPROFESSIONAL!! I would NEVER in my life recommend this place to anyone I know EVER!! if I could give 0 stars I would!"