Obsession Hair Salon 562 West Main Street, New Britain, CT 06051

"Asked for LONG layers, had waist length hair, showed a clear reference picture. she cut it extremely short and it looks horrible. Pissed is an understatement"

"Great place to get my hair done. Gladys was my stylist, and she was fenomenal!!! Hablan español e inglés"

"These women are awful. They’re catty and disrespectful and don’t know how to work with kinky, course hair. Basically if you’re black with tight curls, don’t go there. The owner/manager, was washing my hair and kept saying bad stuff about my hair in Spanish, thinking I couldn’t understand her. She used words like “feo” (ugly) and “malisimo” (unruly/awful). I understood everything but I didn’t say anything. At least the lady who did my blowout complimented me. She disagreed with the owner and said my hair isn’t ugly and that it’s pretty. The owner/manager also upcharged me for the service. She charged me $55 when she usually charges $35-$40 for it."

"Love Nilda.. I hope I said her name right. She made me feel like family. I called and she told me to come right over I waited for about 2min. Not bad for a walk in. And my hair looks and feels fabulous!!!!!"

"Hairdresser listened to me explain what I wanted and then ignored all of that, cutting way too short. I tried to stop her during the process, reminding her that I needed to be able to pull it into a ponytail and she told me, "I know what I'm doing, trust me." It's been three weeks and I still can't get the sides into a ponytail. I understand that curly hair can be difficult for some people, but I just wish she'd said she couldn't do it rather than stick me with this awful cut. I won't go back."