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Jillian & Company
991 South Main Street, Southington, Connecticut 06479
About the Jillian & Company
Jillian & Company is a premier beauty salon and hair care institution located at 991 South Main Street in Southington, Connecticut, United States. Our experienced team of stylists and beauty experts are dedicated to providing top-quality services to help you look and feel your best. From haircuts and coloring to facials and waxing, we offer a wide range of services to meet all of your beauty needs. Visit us today and experience the ultimate in pampering and relaxation at Jillian & Company.
Photos of Jillian & Company
991 S Main St, Plantsville, CT 06479, United States
Opening hours of Jillian & Company
Monday:
Closed
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 18:00
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews of Jillian & Company
"I booked an appointment for a wash and blowdry (no hot tools) for 6:30pm with Allyson as a first time client. I was running a little late and tried to call to let someone know I’d be there at around 6:38-6:39 based on what my GPS was saying, but no one answered. I pulled into the salon at 6:39, walked in the door at 6:40-6:41. Before I even said a word I didn’t feel welcome. The 2 girls I first saw were rude, didn’t make eye contact and barely said hello. Thankfully they have a dog there who does make you feel welcome. I said hi and I apologized for being late and said I had a 6:30 appointment. Allyson came out and told me she didn’t have time for me. I was hoping she was going to say because she had another client, but turns out that wasn’t the case. I had just driven from Bristol to Plantsville. I said why didn’t you call me earlier? She said she was “just about to.” And that “a wash and blow dry takes 30 minutes and she leaves at 7.” She would have been there maybe 10 minutes after 7 if she took me. I told her she should have called me at 6:35 if this was the case instead of waiting until I walked in the door. She said she “gives clients a 10 minute window.” But that’s clearly not true because I was there in the 10 minute window. I hate people being late as much as the next person, and I apologized for that but to have no wiggle room and not call 2 minutes after 6:30 if you’re set on leaving right at 7 is so disrespectful to someone else’s time. No one I came in contact with there was kind or welcoming, and what a ridiculous thing to do to wait until someone shows up to tell them you don’t have time for them. Would never recommend. **Edit- not sure why they're responding 10 months later, and normally I wouldn't put energy into even responding. But it's worth noting the owner called me and apologized profusely for Allyson's behavior and explained that her stylists aren't employees directly for the business, they rent a chair and are basically running their own business but regardless they are a representation of the business and she's very sorry for how this was handled, and that if she was there she would've made sure I was seen, which was nice. But now here we are 10 months later, and this is the response. This wasn't about abiding policies, their response is to respond to other potential customers."
"My daughter racheal and I go and see Megan… she never disappoints… my daughter and granddaughter Heather and Amelia see Jill she also never disappoints…. It’s a great salon check them out…."
"I absolutely LOVE this salon ! Great atmosphere, very professional and friendly staff. I had my first appointment here today for a root touch up and a keratin treatment with Lindsay. Absolutely love how my hair looks and feels ! If I could give this salon 10 stars I would !"
"I have always had a great experience with Megan. She has been doing my hair for many years & she always knows exactly what to do! I never have to worry about how my hair will turn out because she is takes her time, and she also cares about the integrity of my hair. The salon is very well kept, friendly and is super cute inside! Highly recommend."
"I’ve been going to Jillian and Company (Ally) for the last 3 years. The salon is clean and has an amazing vibe that welcomes all. My stylist, Ally, is a hair goddess. My hair has NEVER looked better. She’s hardworking, honest, and a true artist. I get regular balayages and all of the maintenance that goes along with them. Random people on the street compliment my hair, and I’ve never felt so confident. My hair is healthy and long. I’ve never been able to grow it out to the length it is now. Let alone in a healthy condition! She’s extremely knowledgeable about products and whenever I’m shopping for something new she can give me great suggestions. She continues her hair education, and is never pushy with sales of products. Ally has also accommodated late Saturday appointments for me, and as someone who works insane hours, this is essential and appreciated. Ally also has an amazing memory. Sitting in her chair makes you feel like you never left because she remembers exactly what you discussed last time you were there. I also have to compliment her skills with curly hair. My hair is super thick, wavy, and can get very triangle-looking very quick. She knows exactly how to cut in a way that compliments my curls. Thank you for making me feel like a hair model every day!"
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