Capture Salon
216 Crown Street, New Haven, Connecticut, United States
About the Capture Salon
Capture Salon is a luxurious beauty destination located at 216 Crown Street in the heart of New Haven, Connecticut. Our expert team of stylists and spa professionals are dedicated to providing top-notch beauty services, including hair care, spa treatments, and more. Whether you're looking for a fresh new haircut, a relaxing massage, or a rejuvenating facial, Capture Salon is the place to be. Come experience our inviting atmosphere and leave feeling pampered and refreshed.
Photos of Capture Salon
216 Crown St 4th floor, New Haven, CT 06510, United States
Opening hours of Capture Salon
Monday:
Day off
Tuesday:
09:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 16:00
Sunday:
Day off
Reviews of Capture Salon
"My son wanted to follow Samantha to Capture and we're so glad we did. My son is very comfortable with Samantha and she does such a great job. The salon is very clean and plenty of room for me to sit and wait. If I still had hair, Samantha and Capture would be my choice as well! : )"
"$70 to have my hair totally destroyed. I went in for a haircut (stylist's name was Ann--know to avoid her). I showed her specific photos to indicate the length I was looking for. She began cutting and when I looked up from my phone--within a matter of seconds--I found much of my hair had been chopped completely off. I said "wow its a bit short," but didn't pursue it much further in the moment (because what's the point, the hair is not coming back). All I could do was be very diligent and to, in effect, micromanage the remainder of the session--which isn't something I normally do, but the trust had been totally eroded. I called the manager to let her know of my experience: I had my hair cut for a special occasion--to walk in my PhD ceremony--only to have it chopped OFF. I offered to show her reference photos versus what I had ended up with. To no avail. She refused to issue a refund. She also didn't inquire about the name of the stylist to look into things. What she offered instead was to cut my hair, free of charge, next time I came in. She said, in a tone that was both haughty and smug "I do NOT give refunds. I don't do that." But coming for a free haircut 2 months from now doesn't do me much good. The damage is done. My graduation photos are ruined."
"The staff were super friendly and I wish them well! My manicure is just fine. I’m just a little frustrated about the edges - you can see the tip of my nail peeking out under the polish, and my technician also painted my nails very far away from my cuticle. Its an odd look and kind of makes the nails look grown out and older than they are, which disappointed me. Wish they didn’t do that but apart from that it was a good experience."
"I left with a nice haircut however, the highlights were disastrous, terrible bleed marks throughout, and orange color. Perhaps, the most disturbing, the owner did the work and let me leave the salon knowing the nightlights bleed and the color was orange. What I thought was a little tweaking when I got home turned into a complete color correction at another salon. When I decided to reach out to the owner to express my disappointment she neglected to respond. All of this and she charged almost $300.00 and accepted a large tip from my sister."
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