CVS

"Overreliance on self check out they don't even give the option to have someone check out your bags anymore. It's annoying and the self checkout does not work most of the time and the bags rip. This is the only CVS I've been to where they don't even give the option."

"Pharmacy takes 2 days to fill a prescription. The text notifications are incorrect. It’s abominable service. Pharmacist Barbara needs to come back. Thinking of switching to Target or Somers. Maybe they should return to the store hours????"

"I just…wow. I have been going here for years for my medication, but now, if you need your medication on time please PLEASE don’t go here. I have been dealing with withdrawal for a WEEK because they don’t have my med in stock, I’ve called multiple times to ask if they have any idea when my medication would be in stock. The last call dropped my jaw, (on hold for forever but that isn’t new) and the guy who picked up—after I asked him if he could please help me figure this out, and if it was going to be a few more days or WEEKS: I said weeks expecting him to say it won’t be that long— he responded, “I know as much as you do” and hung up before I could ask anything further. I don’t review places often, but please if you need your medication please try somewhere else, I’m worried for the other customers’ health."

"Staff are very helpful - when you finally get to them. Since the Katonah location closed, I've waited 30+ minutes for the phone to be answered, prescriptions can take days to fill, and the lines for pickup are getting longer and longer. Clearly understaffed - or badly organized. They just seem incapable of dealing with the volume."

"Something needs to change here. The pharmacy line is usually 30 people long. They never answer the phone. There are like 5 people working in the pharmacy but only one taking customers. She is absolutely lovely but what are the other 4 doing? They even closed the drive in window because I guess they can’t handle the volume. Incredibly disappointing. And no explanation whatsoever. No “sorry for the wait”. Nothing. Insane. I’m finding another pharmacy."