CVS

"CVS stated in March 2023 that they surpassed $300 billion of total revenues for the year....so why is the pharmacy so bad? You really need to shut it down right in the middle of the day! Your pharmacy employees are so rude and probably because they get yelled at on a daily basis. Wouldn't it make more sense to give them separate lunch breaks so the pharmacy is always open. Why am I so annoyed? After arriving at exactly 1:28pm (I needed an prescription because I had a respiratory infection that was so bad it was hard to breath) I was told that her clock said 1:31pm and the computer shut down and she could not get my prescription. She told me I could wait or come back at 2pm. So I waited and loaded a cart with a few more items I needed. When I went back right at 2pm I was then told my prescription wasn't ready and to come back in 15-20. You HAVE to be kidding me with this. First off she should have told me that before shooing me away, second come on people are sick and who wants to wait this long when you already aren't feeling good. Now it's 3:40pm and waiting in the drive up, because now I have my kids, for 30 minutes which gave me just enough time to write this review. So mad I am going to use Walgreens next time I need anything. Bye CVS! Fix your pharmacy policy or you will lose so many customers."

"Please fix the management of your pharmacy. The lines are insane and it isn’t fair to your employees or customers. After 3 years of unfathomable wait times, today is my final straw. Even in NYC at CVS locations fielding 10 times the amount of customers this location has— their lines move faster. I am currently sitting in my car with an excruciating migraine and have to go home without my pills because the line looks an hour deep with people yelling out of frustration for how long they have been waiting. Again, not fair to your employees or customers. I’m switching pharmacies."

"The pharmacy is severely understaffed. If you don’t want to wait 4-5 days for your prescription to be filled, you now have to go in, stand in line, ask for it to be expedited, then wait for it to be filled. Hope you have an hour or more to wait at the store. I’m told it’s an issue at CVS locations throughout Connecticut. And while the pharmacists are not at fault for the staffing, they are at fault for the hostility and lack of sympathy they show the people trying to get the medicine they need. Give someone else your money."

"1 star is too many stars. genuinely the worst pharmacy, scripts never ready despite being notified that it is ready for pickup, then they are extremely rude when you ask why it’s not ready, or approx when it will be ready…pretty reasonable inquiries. You’ll be met with attitude as if how DARE you ask such a valid question ! I’ve been told by pharmacist there to “leave then, don’t get your medicine, doesn’t matter to me,” mind you this is medication I need to take daily and missing doses causes serious side effects. When I explained the urgency for needing the script that day, when they said it was ready, that’s when I was scoffed at and told to leave it I’m not happy. …More like trying to be healthy and take my medicine ! Unfortunately the one down the street isn’t much better, but DEFINITELY a better option than this location. I have so many horror stories of this place, I only gave them so many chances due to their location being ideal in my commute."

"The WORST pharmacy. Go somewhere else. Your prescriptions are never ready in time. It shouldn’t take 5 days to fill a script. Every month they mess up my prescription. I have to call the morning I’m going there to see if they’re going to get my prescription right, I got back in the afternoon and it’s wrong EVERY MONTH. Stop changing my branded medication to generic!!!! I’ve gone days without my medication and they can careless."