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Banfield Pet Hospital
369 Tarrytown Road, White Plains, New York, United States
About the Banfield Pet Hospital
Banfield Pet Hospital in White Plains, New York is a leading veterinary care institution dedicated to providing comprehensive and compassionate healthcare for pets. Located at 369 Tarrytown Road, this state-of-the-art facility offers a wide range of services including preventive care, diagnostics, surgery, and more. With a team of highly skilled and experienced veterinarians, Banfield Pet Hospital is committed to ensuring the health and well-being of your furry companions. Whether your pet needs a routine check-up or specialized treatment, you can trust Banfield Pet Hospital to provide top-quality care in a welcoming and comfortable environment.
Photos of Banfield Pet Hospital
369 Tarrytown Rd, White Plains, NY 10607, United States
Opening hours of Banfield Pet Hospital
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Banfield Pet Hospital
"Great doctors and front desk. Whenever my pup has any issues we call and they always find a way to fit us in. Would highly recommend."
"Highly unprofessional receptionist staff. I called in to speak to a veterinarian in regards to a monthly flea and tick preventative (simparica trio) that I purchase for (2) dogs of the same weight class. When speaking to the receptionist and expressing my concerns I was hung up on in the midst of speaking and asking to talk to a vet directly. I called back and left a message stating that I was going to file a complaint about being rudely hung up on. After leaving said voice message the receptionist then calls back, promptly after the message was left, and claims that she didn’t hang up on me in a condescending tone. Highly disappointed and disgusted by the treatment and this customer service. I will definitely be ending this plan and switching both of my dogs to a more professional vet."
"My niece had to put her dog down they were so compassionate and professional. Although the wait time was long we had time to spend with her beloved and they were very reasonable with my nieces budget."
"They were great, I was so nervous in taking my puppy and they made it super easy to do so. They recommend food and took my dog even when we were a bit late to our appointment."
"This place doesn't even deserve one star. Had the absolute worse experience here. Would NOT recommend it to anyone! Most UNPROFESSIONAL STAFF! I had an appointment for my dog at 4pm Saturday 8/4/18 for a general check up, which I had gone in person to schedule it Saturday the week before. I Showed up to the appointment at 3:45 for them to tell me that they gave up my appointment to someone else and my dog would not be seen. When asked why they would give up my appointment to someone else they said because they called me to confirm and left me many voice mails and I did not answer. Mind you, that was not true. I showed them my missed called records and voicemail records to show them that I hadn't received anything from them. The guy at the front desk Ronnie (not sure if thats even his really his name) was beyond rude and said that it wasn't his problem because he wasn't the one who was calling to confirm appointments, it was someone else. When trying to find a solution to the problem the staff was extremely rude, Ignored me when trying to see when my dog could be seen next, and didn't even have the audacity to apologize for their mistake. To make the long story short, it basically ended with Ronnie telling us in a really NASTY attitude and tone of voice to Just leave because he wasn't going to make an appointment for my dog to be seen and he didn't care. If they can this irresponsible and careless about an appointment, I could only imagine how they could be with our actual pets."
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