CVS

"I have been using this CVS for years. Today I am ready to transfer all of my prescriptions. I waited on the phone for a half hour, only to have the phone picked up by an extremely rude employee. They said that they were short staffed, but that does not excuse poor customer service. And to top it off, when I asked to speak to the manager, that's exactly who I was speaking to! I am so appalled with this pharmacy and their manager. Service is so slow as well. TOTALLY UNACCEPTABLE!"

"I waited on hold for 20 minutes at work, only to get hung up on by the pharmacist for no apparent reason.When I finally got to the pharmacy after work, the customer service was equally as bad. It’s honestly not their fault though, they’re just overworked and underpaid. There were three members of staff working at the pharmacy this evening. Each diligently pushing out order after order as I waited. It’s obviously not the adequate amount of staff for the volume this location experiences. This place has been severely understaffed for years. I’m at the point where I’m willing to boycott this whole company until they get it together."

"I agree that it may be the worst CVS in America. The pharmacist and staff are friendly and doing their best, but they're simply understaffed due to corporate greed. They never answer the phone, but medications will be in process for days if you don't ask them to expedite them since they're always behind. That means you have to physically drive there to ask them to fill a medication that's already in process. You can't do it through the app. I'm extremely frustrated, and corporate doesn't care because they basically have a monopoly, so we don't have any other choices."

"This CVS is truly awful-I been waiting for a refill and staff keeping trying to fill the old prescription. I waited in line for 20 minutes and know I have been on hold for 50 minutes. Extremely poor customer service."

"This has to be the worst CVS in America. Avoid it like a plague. The pharmacist there is a lunatic. They always messing up your prescription. Then you call them and they just hang up on you. I will never ever be going there again. Terrible experience."