CVS

"If I could give one star I would. Worst experience in the pharmacy which I recorded. The 2 pharmacist don’t care about a doctors order and I have recorded the bald gentleman stating “he heard my side, and doesn’t care, doctor or not”. I reported to the state as well also contacted a store manager for the entire store. The pharmacy technicians were as nice as can be I will say."

"Nick was HORRIBLE and UNPROFESSIONAL. I went in to pick up my photo cards (for the second time) and they were printed with faded white lines on the front, yet again. I didn't take them as they are holiday cards and it just looked horrible. His response was that there is nothing he could do. He said it's been happening for a while now with that type of card and any CVS I go to will have the same printing issue. He recommended I try Staples. However, I didn't have time to start a whole new project. I told him this is a printer error and he then disagreed immediately with an attitude and stated all the customers are fine with the lines being on the photos (which was completely irrelevant) That was a lie and his information was wrong. I re-ordered the cards at a different CVS and they came out perfect. Instead of helping me reorder the photo cards at a different location, he had a nasty attitude and tried to rush me out AND recommended a different business. My whole encounter with Nick at the Bristol CVS (839 Farmington Ave) was bizarre and aggravating. He was combative for no reason. I understand it's the holidays and everyone is busy but, making a customer feel like they're a nuisance is unnecessary. He could have simply recommended trying to reorder the cards at a different CVS location near by instead of arguing with an attitude. What a disappointment."

"The only way to have a prescription filled in a reasonable amount of time is to call them and say you need it immediately. Well, assuming they actually answer the phone and don't hang up on you. They're regularly out of stock of basic things like antibiotics, but won't let you know that until you've waited six hours. If they weren't the only 24 hour pharmacy for twenty miles, I'd never set foot in that store again. ETA: Let me be clear, I'm not blaming the people that work there for any of this. Every time I've been waiting there, every single person behind the counter has been working their butts off to get orders ready for people. I blame CVS themselves for not employing enough people to get the job done."

"I had a phenomenal experience at the Bristol store #288 - last weekend. Stephanie rang me up and provided excellent, above and beyond customer service. She assisted me in setting up the CVS app on my phone and helping me to take advantage of the savings I had available to me, as I forgot to bring my receipt coupons. She was professional, so friendly and she displayed the best customer service I've seen in a very long time. Thank you so much Stephanie, keep shining!"

"CVS has consistently shown great service with their dedicated staff and well-stocked shelves. The pharmacy is not only helpful but has earned the trust of our entire family for its reliability. Their product variety ensures we find what we need, and the addition of the Minute Clinic offers added convenience for medical consultations. A dependable choice for our needs."