Walgreens,

11 Meriden Road, Waterbury, CT 06705

"Always have good service at the pharmacy, other things are reasonably priced."

"Really, I only come here to pick up prescriptions for my family since it's close to home. This has to be the slowest service of any pharmacy I've ever been to! Every time I come, if I'm not first at the window, I'm guaranteed to wait at least 15 minutes in the drive-thru."

"This is one of the worst customer service interactions over ever experienced in my life. The employees in that store all need some serious customer service training. I bought a couple items and needed to return them because I got the wrong flavor. The supervisor avoided admitting she was the supervisor and acted like she didn’t know anything about returning items so she got the acting manager for that shift, who treated me like I stole the items. Even though I had a receipt in hand, because the barcode on the receipt was messed up and couldn’t be scanned. I even offered to take store credit since I would eventually be spending money at Walgreens anyways. He said “we don’t do store credit” despite what Walgreens return policy states. I even showed him the return policy and he rudely turned me away. I left the store embarrassed. I will never step foot in this Walgreens again. I haven’t ever seen such awful customer service in my life. I’ve never left a retail store feeling so embarrassed by a store manager. They should be ashamed of themselves."

"I waited on hold for 20 minutes got hung up on, called back, and then put on hold for another 20 minutes. When I eventually got through the pharmacist was so rude and clearly doesn't care about patients. I'd stay clear of all Walgreens if I were you."