Panera Bread,

5A Sugar Hollow Rd, Danbury, CT 06810, United States

"Ordered 200 worth of food they did not give me everything they missed three people’s orders! Called was on hold for ten minutes then went back and was basically accused of acting like I did not get my order by the manager terrible customer service mind you the sticker they put on the slip when they attach it to the bag had no sticker on it so clearly he should have known it would of had a sticker if it was attached to the bag! I need the OWNER to contact me! Very unprofessional service from the manager! The nice lady there apologized she is amazing but the manager is awful! The fact that they don’t have there signature broccoli soup is terrible also"

"The tables were really dirty so many that even though it wasn't all that busy, it was difficult to find somewhere to sit in an already smaller restaurant, and I never saw anyone there come out to clean. Also, the employees seemed really rushed so I think they may be short staffed unfortuantly causing those issues. Otherwise great food as always!"

"Had a gift card so I ordered the Vegetarian Autumn Soup, Fuji Apple Salad with chicken and Cappuccino. I've been to Panera before and have enjoyed what was ordered. This time, not at all. The soup has honey, apple juice and sweet cream and I found the soup to be way to sweet. It was nice and creamy, but the sweetness ruined it for me. The Fuji salad with chicken and sweet white balsamic vinaigrette was also a bomb! Lots of mesclun that was rotting, the lettuce looked funny, like it had been frozen. The taste - AWFUL. The salad dressing was overly sweet. The chicken was a wierd consistency, without taste. The pecans, red onion, gorgonzola, Fuji apple chips were good, but I couldn't eat the salad because of the lettuce, chicken and the sweet dressing. The Cappuccino was very bitter even with 1 packet of sugar. Panera Bread has a good reputation, but I can't leave a good review based on this experience. FUP - about 4 hours after started feeling like I was going to get sick. Just progressed, still feeling bad about 12 hours later. Won't be eating there again."

"Got the Panera Chipotle Chicken Avocado Melt, not too bad. Coffee was tasty and staff were friendly, they just need to remodel the restrooms. Otherwise, pretty good."

"Although my first time ordering at this location didnt go very well because there was little hairs on my food (mac and cheese) the rest of the order was fresh and delicious."