Lasting Smiles of Stratford - aka Barnum Dental

"Had an appointment for over a week to fix a preexisting very small chip in my front tooth before it got worse. Refused to even have a look at it unless I got a full mouth of X-rays 18+. Then had to have a full cleaning. Only then I could reschedule an appointment to have the dentist evaluate and then possibly work on it or have to make another appointment to actually fix the 20 min worth of work. They have the right to have their policies but BEWARE! Expect multiple visits just to have a preexisting small chip repaired. Waste of time for me, and payday for them, since they get to bill the insurance for my x-rays now. ALL ABOUT THE MONEY! NOT FORTHCOMING ABOUT THEIR PRACTICE."

"I had a great experience here with the dental hygienist, Jess. She did a great job making me feel comfortable. They were super knowledgeable about what my insurance covers. I feel like they are very reasonably priced and an honest practice."

"Agnes has terrible people skill, she doesn’t greet you, I asked her how she’s doing if she’s ok she says mhmm. She’s very rough cleaning, my gums hurt, I don’t want to call her racist, but she seems like the type who don’t care messing things up. I remember last time I interacted with her the lady told her the pics aren’t done right and she didn’t care but wanted to proceed going forward. For that reason I didn’t come back but gave it another chance and I still meet the same person. I never had a painful cleaning experience and she stared at me in the eyes when I first seen her, no greeting no smile no nothing. Update on 11/17/23 my teeth are in so much pain ever since the cleaning. It’s like she damaged the gums and it shouldn’t take this long to heal. I didn’t feel this pain prior to cleaning. How do they have someone who has no proper training or even etiquette working there. It feels like she scrapped my enamel, or took her such a long time to clean when my usual cleaning goes pretty fast cause I don’t have plaque she forced the instrument on my gums and I have never experienced pain after a cleaning. Update 11/22/23. Went to another dentist place they checked and did x-ray and said I have no cavities, I forgot the Asian lady name that analyzed my teeth after Agnes tried to harshly scrape my teeth. I don’t know why I didn’t trust my gut feeling with the sinister glare she gave me when we made eye contact referring back to Agnes anyways be wary of that place. Anyways going off topic my main update is the Asian lady said I have several cavities and I didn’t"

"The staff was friendly and efficient. The cleaning was so relaxing that I could have fallen asleep. The dentist made me feel comfortable and I will be returning soon."

"The experience was nice. Everyone was so friendly and helpful. I went in for cleaning today and had a few questions and assumptions of my current dental issues however with professional observation, I was able to get a great read on what needs to be done. I’m looking forward for my next visit!"