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Extended Stay America - Norwalk - Stamford
400 Main Avenue, Norwalk, Connecticut, United States
About the Extended Stay America - Norwalk - Stamford
Extended Stay America - Norwalk - Stamford is a cozy lodging option conveniently located at 400 Main Avenue in Norwalk, Connecticut. Whether you are traveling for business or pleasure, this establishment offers a comfortable and home-like atmosphere for extended stays. With spacious rooms equipped with kitchenettes, free Wi-Fi, and on-site laundry facilities, guests can enjoy a convenient and hassle-free stay. The hotel is also pet-friendly, making it a great option for those traveling with furry friends. Additionally, the location provides easy access to the attractions and businesses in both Norwalk and Stamford. Whether you are staying for a night or an extended period, Extended Stay America - Norwalk - Stamford is a great choice for your accommodation needs.
Photos of Extended Stay America - Norwalk - Stamford
400 Main Ave, Norwalk, CT 06851, United States
Reviews of Extended Stay America - Norwalk - Stamford
"I chose this hotel because the location was very convenient for my group (we had 4 rooms) for our annual Thanksgiving destination. The hotel is in need of an upgrade--chipped paint, dated, soft mattress, shower had no water pressure (couldn't even wash my hair), and not very clean. I will not be coming back to this hotel next year."
"Just an overall bad and sad vibe. The sheets seemed clean but overall the kitchen area, closet and bathroom were not. We paid $182 to stay here for one night, which was truly a terrible deal. I do not recommend this hotel and will definitely not be back"
"Great location along route 7, but rooms could be cleaner. Seems like they only do a quick surface clean between guests. Floor had mold on it. Mold around sink and shower caulking. Staff was friendly when we asked for dishes, pans, and other help. However, I was surprised we had to pay for a late checkout, $23/hour but we were only allowed 1 extra hour for late checkout. That day's staff didn't seem to be aware we had asked for a late checkout with the previous day's staff and they knocked on our door. The key card stopped functioning exactly at the checkout time. Also, people smoke tobacco and weed near the some of the rear entrances which leaks into the rooms even with closed windows."
"Extremely Unsatisfactory Experience at Extended Stay, Norwalk CT I am writing to express my deep dissatisfaction and disappointment with my recent stay at your establishment in Norwalk, CT. I booked a room with two beds through your Advance Purchase program for a month, expecting a comfortable and pleasant experience. Unfortunately, the reality was far from what I had anticipated. Upon check-in, I was shocked to find that the room was in deplorable condition. The bed sheets were unclean and emitted a foul odor, and the bathroom was in a state of disrepair, with ripped flooring and a leaking tub. The entire place reeked of cannabis, and the overall cleanliness was severely lacking. Due to the unhygienic conditions, I developed rashes from sleeping on the bed, further adding to my discomfort. In light of these issues, I immediately contacted the front desk to express my concerns and requested to cancel my reservation after just two days of my stay. To my astonishment, the front desk informed me that my reservation was made under the Advance Purchase program, which apparently does not allow for cancellations. In my frustration and desperation, I reached out to your central office service desk, only to be told that the discretion to cancel the reservation lies with the hotel. What troubles me most is that, at no point during the booking process, was I made aware of the n Advance Purchase mode as while booking in their website always selects the best offer. It is unreasonable to expect guests to thoroughly read through complex bylaws or cancellation policies without even knowing in what mode the purchase has been made . This crucial information should have been transparently provided during the booking process, ensuring that guests are fully informed. My stay at your establishment has cost me a significant amount of money – $3,300 for 28 days. The hotel's refusal to refund any portion of this amount, despite the horrendous conditions and the physical discomfort I endured, feels like a complete disregard for customer satisfaction. This is not the level of service I expected, and it is a clear breach of trust. As a result of this experience, I am left with no choice but to pursue legal action against the hotel to recover the unjust forfeiture of my funds and seek compensation for the distress and discomfort I endured during my stay."
"Saturday, September 30, 2023, I stayed in Extended Stay Norwalk for a one-night stay. This was the closest option available at the time for Sacred Heart University’s Family Weekend. The normally priced $116 room was price gouged to $408 due to demand. The building was older, rugs were dirty, and it had a stench. The room was old and needed updating. The window cut out was not flush, so air was coming in. The cabinets were old and needed replacing. The bathroom, however, was the most disgusting. The tub was old, peeling, and needed caulk. The tub had pubic hairs from the last guest. I could not even bring myself to shower in that tub. If you are going to price gouge almost three times the normal rate, at least have the tub caulked and clean. It's extremely convenient that the server is not allowing me to upload pictures! DO NOT STAY HERE!"
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