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Mystic River Hotel & Suites
9 Whitehall Avenue, Stonington, Connecticut, United States
About the Mystic River Hotel & Suites
Mystic River Hotel & Suites is a charming lodging institution located at 9 Whitehall Avenue in the picturesque town of Stonington, Connecticut. Offering a cozy and comfortable stay for travelers, this hotel is known for its warm hospitality and convenient amenities. Whether you are visiting for business or pleasure, Mystic River Hotel & Suites provides a relaxing atmosphere and a convenient location near popular attractions such as Mystic Seaport and the Mystic Aquarium. Experience a peaceful retreat surrounded by the beauty of New England at Mystic River Hotel & Suites.
Photos of Mystic River Hotel & Suites
9 Whitehall Ave, Mystic, CT 06355, United States
Reviews of Mystic River Hotel & Suites
"Update: our room also has mice and the shower handle fell off so we can't shower. We tried to call the front desk but the phone didn't work. When we walked up there to notify them, we were not taken seriously. The employee said, "You have to let the water run for 30 minutes to get hot water, the phones on the first floor don't work, and it's winter so there are mice." Then she gave us a towel to put under the door to keep the mice out. I can't express how not impressed I am with this property and I am disgusted that I paid over $100 to stay in this dump. This place is definitely NOT a do-over. We came here specifically for the pool which the website advertises. The pool is closed until further notice. There is no stopper in the tub. There is no hot water. The beds are rock hard. Vending machines don't work and you can't purchase snacks at the front desk after 10pm. This hotel is definitely not worth what they ask per night. Very disappointed. Will not recommend and definitely will not return."
"Not impressed, stained sheets with long hairs in the sheets (yes we inspected with lights) cold water for showers, no locking midway doors, missing one outside door. Room had newer floors and fairly clean other than what was noted but not a $200 a night room..."
"Only giving one star because 0 stars is not an option. The mold and mildew throughout the entire facility was beyond astonishing. Our breathing was choked up for a couple hours after being in our first hotel room for all of about 15 minutes. We went back to request a new room and was put in their “remodeled” section of the hotel that was even worse than the already uninhabitable rooms we were initially given. The front desk and house keeper were both apologetic and understanding. They kept referring us to the “manager” Vanessa who we contacted by phone and email. She said the rooms were perfectly fine which is absolutely insane to think. When we arrived at the property there was only one other car in the entire facility. When we returned later in the day to switch rooms, and then ultimately leave to find a hotel that wouldn’t give us the black lung, there were only two cars there. We passed by several times over the weekend to a similarly abandoned parking lot, but yet the fact that there have been 20 “5 star” reviews posted on Google this same weekend makes it very apparent that all of those reviews are fake and not people that actually stayed there. DO NOT STAY HERE!! This place is an absolute and significant threat to your health."
"Every room we were put in smelled extremely musty / moldy. It almost looks as if the building was left vacant for years with no upkeep. They have obviously had issues with water damage throughout the entire hotel that no one seems to care about. The newly “renovated” section of the hotel smells like a wet basement and has a dehumidifier in the hallway to try and remove the obvious moisture that is everywhere. The roof over the indoor pool is falling apart and it is visibly leaking water directly into the pool. Some railings on the staircases are falling apart, but no worries that was repaired with ELECTRICAL TAPE! Management doesn’t seem to really care about any of these issues, so don’t waste your time staying here."
"Walked into the room and we were immediately greeted with the pervasive smell of stinky feet. When we crawled into bed, we found out why… The bedding was wet. The inside of the window was wet. There was obvious water damage to the walls. The AC was on full blast in a desperate attempt to dry out the room. There was also mold under the shower mat, nice! If you have any other reasonably priced options in the area, please skip over this one. Mystic River, please do better."
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