Courtyard by Marriott Norwich

"Mateo is awesome not only at check in, but he brought pillows to my room because they had feather pillows I put feather free room. Whirlpool Room is very nice and everything is so clean."

"Very close to the highway but you cant hear any of it during your stay, leaving the room an oasis from the busy city. The staff always make me feel welcome and relaxed. Customer service is ALWAYS excellent here. The rooms are clean and have the appropriate amount of towels. The pool is nice too! I love staying here for getaway weekends, it's always my first choice."

"If you need to stay at a hotel in this area, Marriott is your best option. It's very easy to get to right off the highway. The staff was absolutely awesome. Every single person who worked there was always smiling and so quick to try and help you with anything you needed. There was only one thing that I was not happy about, and it was in the pool area. The hot tub was out of service. So if they can fix that they would have a perfect hotel."

"We stayed 3 nights and felt very comfortable. Hotel was well located near all major highways. Rooms were quite spacious, well furnished and very pretty. Hotel and rooms were super clean! The guestservice agent at the Front Desk, Mateo, was the Best!! He was courteous, friendly and professional. Mateo made us feel welcomed from the moment we arrived up to the time we checked out. He had the best customer service skills ever! The hotel is lucky to have him. I highly recommend this hotel and we will go back!"

"A lot was going wrong and I needed a relaxing weekend. However, Jenely’s superb service made such a great deal of difference to my weekend. She went above and beyond in ensuring I got a pretty good room. I’ve been to many hotels and I have to say her customer service made my stay a 10 out of 10."