CVS

"If you don’t want to do your job then don’t go to work! My baby daughter has a double ear infection and you tell me that you don’t wanna help me out because you close in 3 minutes. How about some compassion, or go work at a gas station instead."

"Pharmacist is negligent, incompetent, rude, and arrogant. I’ve been dealing with an issue with them not being able to see my medication for the past 6 months and every time I call corporate they are able to see my script no problem. Constantly having to have my doctor resend my prescription every month is extremely inconvenient. No one at corporate can understand or explain why the pharmacy cannot see my script either. I will be filing a report with the BBB and switching over to Walgreens in Willimantic because CVS can’t seem to do their job or explain what causes the confusion. Other people I have spoken with also have experienced problems at this CVS with the same exact pharmacist regarding prescriptions that effect the quality of life as well as necessary medication that if it is not taken can result in death. I’ve been going to this pharmacy for 2 decades on and off and this year has brought forth insurmountable problems and the repercussions have effected both my mental health and overall job performance due to the amount of time out of my days this has taken me to get no resolution to never have to experience this problem again. 0/10 would NEVER recommend this pharmacy or any other CVS to anyone. And if you have to speak to a manager Keri/Carry at corporate, I apologize because she disconnected the call when I was halfway through explaining my situation. Completely unprofessional."

"I have gone there and had outstanding service from individual pharmacists. Overall, I only had one problem with a pharmacist. However, many of the staff have been downright nasty. And when you try to say something to them, they just get nastier. Any perceived slight, and they jump all over you. It’s not even customer service. It’s just people being mean."

"The customer service had gone downhill at this CVS. The wait times at the pharmacy are much longer. The staff treats you like you’re not even there and the self check outs stink! Whenever I try to use it I have an issue and have to wait for a CVS employee to come assist me ehich results in even longer wait time."

"This is the worst CVS I've ever used!! The pharmacist are all very very rude and do not care how you feel or about any mistake that made. Very clear they're all there for paycheck. The turnover there is absolutely disgusting. Nobody wants to work there especially with the pharmacist that they have. Twice I received the wrong medication and once I received the wrong instruction. My doctors have called in medication many times and then they say they never received it. I also went in last summer and had two vaccines I had an awful reaction to them in both pharmacist on the line told me that they were not able to help me when I turned around to walk away they shut up the pharmacy to go to lunch, pretty clear I was interfering with their lunch time. That was pretty bad considering they're all trained to help people that have reactions to vaccines but eating lunch and not caring if I was going to make it or not Was more important. Anybody looking for a pharmacy I beg you please do not go here You will be so sorry all the doctors around this area have nothing good to say about the CVS I should have listened but close to my home, now I have to drive 15 minutes away because of how bad this place is! Shame on this place and the company letting it be ran like that. I want to get this place zero stars but it's not allowed, but my opinion this place is a zero, run stay away!! Carrie"