Big Lots 820 Washington Street, Middletown, CT 06457

"One of my favorite stores, staff are excellent"

"I love this store. The staff is excellent. Purchased a sofa last night with the help of the manager and furniture dept staff. Really great experience. Very helpful. Manager made sure we were taken care of which I appreciated greatly."

"It was ok, big clean store. Not very busy when I was there, mid afternoon, very hot day, limited staff in sight, everyone else was probably home. Stock was hit or miss. I was looking for a simple hairbrush, but the shelving was half empty and did not contain what I was looking for. I ended up not buying anything as the other shelves I checked out were also not fully stocked. I was going to get a cold coffee from the refrigerator before I left, but somehow I had lost the $5 I had in my pocket. I had other cash, but at that point I didn't want the coffee anymore. I put it away and left."

"Love this store great customer service and very personable and great variety"

"The swing star here is the friendly and cheerful staff. Cashiers are almost always having fun, and you are not left out. They work hard and fast. Management is really friendly and work on the floor while also doing their management duties. Certain products can run out for some time, but they will let you know when it is stocked again. Store needs a remodel. Newer shelves, floor tiles, etc. It's not bad, but noticeable. One thing I love, is finding rare, and quality food products. They are not "rare" things you won't like. They are items that are delicious. I don't trust some generic cheap electronics, but that wouldn't affect my review. Bedding and appliances are pretty good brands and quality. I like this store for many reasons."