Maggio's Pizza,

140 Exchange Street, Chicopee, MA 01013

"Bad customer service, very rude & disrespectful staff. Ordered something off their menu, when delivered i received the wrong order. I simply called to explain my order was incorrect. The guy began yelling at me over the phone & told me i was wrong. He then continued to say he repeated my order 5 times , which never happened & said they do not have that grinder on there menu? But charged me for it ?. Apparently they don't know there own menu! I will never order there again."

"I share one star because I called today at 12:15. On their flyer which I received in the mail states their address is 140 exchange street, chicopee, MA 01013. It says express delivery to all of chicopee, parts of Holyoke, springfield, west springfield, & south Hadley. I called. I live 3.5 miles on the same road about 9. minutes from their location. I asked for delivery and two times he told me they do not deliver to me because I’m more than 5 miles?? But yet they deliver to West Springfield? All three numbers on the flyer go to the same person. I am absolutely dumbfounded and glad I won’t be wasting my time or money on such a business. I don’t mind coming to pick it up but my two year olds nap will have to be pushed back, too bad he didn’t offer to even do a discount on coming in store (again less than 9 minute drive) to pick it up. I tip well over $1 which is their minimum and I wanted over $10 worth of food which is their minimum for delivery. Again. Don’t waste your time."

"Delivery guy didn't bring change. I told him to keep the food and he gave an attitude and I haven't got food from there since then. And know matter what size grinder, sub, they always put the same ampunt of meat. I ordered a large steak n cheese and the person I was with ordered a small. I opened mine up and there was a little bit of meat spread down the corner then we looked at hers and there was the d same amount of steak perfect for a small. Anyways they dropped 2 stars since there move"

"I ordered $42.55 worth of food. Everything was ok except for my dish of shrimp scampi. Instead I received chicken ,no shrimp. When I called to get it corrected I was simply shocked. I can hear a man yell at the young lady over and over. I felt bad for her. She offered to take care of my order and would have it delivered in 20 min. I then received a call from the manager "man who yells at employee's". Ohh I am sorry Sir. We did not even have shrimp to make order and it was the young ladies fault. How about I owe you a free shrimp scampi. I called today and was told manager is not here yet, I'll have him call you. Hours have passed by now. I feel like they didn't even care about their staff or me. I don't know if I'll ever order again, and I most likely will tell friends and family not to either."

"I stopped to pick up a quick salad I called in it wasn't ready so I nicely said down at the counter I watch the cook who was putting bacon on the grill drop some in the trash and pick it back up and put it on the grill. I must of had a look of disgust the owner and wife asked how my day was in told them what I just saw and they said and did nothing a couple minutes later they handed me my food I said thanks I'll take it but I'm not eating it again i nicely explained what I saw again the cook and owner both got very upset with me for saying something I never will be back again extremely disgusted in what I saw and how they handled the situation"