Holiday Inn Express & Suites Meriden, an IHG Hotel 2104 North Broad Street, Meriden, CT 06450

"Second stay here and I already had to move rooms because they put loud people across the hall from me. Staff was great and did allow me to move. Next day I came back from work to discover the maids threw away my brown bag with my k cups in it. Manager didn’t handle the situation right so the poor girl at the front desk had to use her own money to pay me for the mistake the maids made. Manager really should have rectified this."

"Honestly bad experience, More than 5 people agreed and argued with the lady at the breakfast area, she was horrible. Also, NOO FOOD AT ALL. They closed breakfast @9:00 when people were still arriving, they were upset. Also the room we had, was a family of ants and we requested a new room. Absolutely horrible. People paid for breakfast and the experience HORRIBLE. Also, who knows what is in the pool. Only the night shift was good. ALSO FOUND CONTRABAND… in the draw. The lady at the front was respectful."

"The woman who checked us in was great, very friendly, and helped us right away. The room was very large and clean. The breakfast was great with many options available. There was a gym which was nice. Also a pool, the pool area definitely needs some upgrades. The pool wasn't very clean and the cement surrounding had some rust stains. But all in all a great stay"

"The family and I are a little disappointed with this Holiday Inn Express. The elevator was dirty. The room had a little candy on the floor missed by the staff. The overnight staff needs to be trained how to operate a hotel on the overnight. Both staff memebers can be found anytime watching TV in the guest lounge so other guest think the room is already occupied right up to 6am. The non front desk staff parks his car at the front door all night and it's still there at 8:15am. He parks directly in the middle under the over hang so no one can come, go or even unload. It's a joke how the staff operates at night into the morning. It has such potential with the pool which has great hours and a fitness center. Who doesn't love free breakfast! The suite was nice sized for all of us too The staff at night has unfortunately ruined us on Holiday Inn Express and we will try another brand next time we are in the area or anywhere for that fact. Tell the staff to stay out of guest drop off on a rainy day and night. We stayed Saturday December 2,2023."